Hi Megan,I'd say this depends on what you mean by "prevent customers from receiving emails from Service Account". If you don't want to send them any email at all if their account i...
Hi Keenan - I didn't execute that change. I didn't like the idea of "Add to list/Was added to list"all that much, as it looks clumsy to me. And I didn't read from this thread or fr...
Just to make sure we're talking about the same thing: You are using the?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##parameter at the end of your email links that lead to the unsubscribe p...
As you're saying "drag the new emails into the stream", can I assume that you have emails in your stream instead of programs? If that is the case, no, the Engagement Program will n...
Although I am using Email Scripts for years, I still consider myself a beginner - just because I don't speak Java. I kinda understand what Sandford is telling you with the "collect...
This is exactly what we are doing. We have a status called "Exclude" in each Asset Program, and we give persons that status if we want them to skip specific emails. For example: We...
Hi Alex,from what I'm seeing, you're on the right path. Let me just sum up a couple of things regarding Engagement Programs:1. All Smart Campaigns directly underneath your Engageme...
Well, you could do that to retroactively update program memberships - which definitely makes sense. But going forward I wouldn't do it like that. Rather make it a habit to have you...