SanfordWhiteman

SanfordWhiteman

That’s not output. It’s your code. Again, you have not provided the raw values of the data you’re trying to parse. Like saying “Why doesn’t my string parse into a date using the format ‘yyyy-dd-MM ss:HH’?” without providing the value of the string. Provide the output of the single line: ${TASKRAY__Project_Task__cList}

SanfordWhiteman

You cannot. This is not unique to MSI emails: Marketo does not maintain point-in-time snapshots of standard emails exactly as sent, either.

SanfordWhiteman

I mean you have to show the raw output here, on the Community, since there's no way to help you with parsing if you don't show the value you're trying to parse as a date with a particular format.

SanfordWhiteman

Can’t say. Probably not until there’s another major version of the library? But I’m sure it wasn’t not intentional. Btw to work around it and have a Checkboxes set work as it should with only one visible checkbox, add a second checkbox (it doesn’t matter what value it has, no one will ever see it) and hide it with CSS: /* hide extra checkbox used to fix checkboxes bug */ .mktoForm .mktoLabel[for="Unsubscribed"] ~ div input:not(:first-child), .mktoForm .mktoLabel[for="Unsubscribed"] ~ div input:not(:first-child) ~ label { display: none; } Since there’s more than one checkbox in the DOM, even if not shown to the end user, Marketo won’t accidentally treat the set as a single. Now if the checkbox is unchecked the server value will be untouched.

SanfordWhiteman

If the email addresses are legit (can receive emails) and don't have other identifying marks (like being from known disposable email domains) then you're kinda out of options. Malicious people submitting at a slow rate from a variety of IP addresses might as well be good leads.

SanfordWhiteman

Dave, the specific reason I didn’t make that suggestion is that a Checkboxes set with a single checkbox isn’t supposed to behave the same way as a Checkbox. There is currently a bug (I’ve written about it before) that makes the forms library behave as you want here. But it’s a bug that may be fixed at any time, so you can’t rely on it. When it’s fixed, your form breaks. By design, a Checkbox manages a boolean field in both directions, sending “yes” if it’s checked and “no” if it’s unchecked. This works reliably. By design, a checkbox within a Checkboxes set is different. It sends a value if it’s checked, but it will not send a value if it’s unchecked — thus leaving the server value as-is. But due to a coincidental bug, if you have a single checkbox within a Checkboxes set and its value is “yes”, the library misinterprets the original type as being Checkbox. (Rather than consulting the actual type checkbox as it should, it duck-types the field and guesses it’s a single_checkbox based on the value attribute.) It then proceeds as if it were a Checkbox with the two possible values “yes” and “no”. But again, this isn’t supposed to be the case. The Checkboxes value “yes” should be no different than “yass”.

SanfordWhiteman

I’d have to see your code. FBHttp is supported with any subscription, and it’s used w/Community by many users.

SanfordWhiteman

If you want the same layout for a single checkbox (Checkbox type) as you get with a multiple checkbox set (Checkboxes type), you don’t need to change CSS. There’s only one fundamental difference in the HTML and that’s which label(s) have inner content. In the case of the Checkbox the label after the checkbox is empty. You can simply move the text from the “title” label (above the field) to the checkbox-specific label (after the field) using JS: MktoForms2.whenReady(function(mktoForm){ /* the Checkbox field/s you want to alter */ const singleCheckboxAsMultiple = ["question2"]; /* no need to touch below this line */ let formEl = mktoForm.getFormElem()[0]; singleCheckboxAsMultiple.forEach(function(fieldName){ let checkbox = formEl.querySelector("input[name='" + fieldName + "']"), primaryLabel = formEl.querySelector("label[for='" + checkbox.id + "'].mktoLabel"), secondaryLabel = formEl.querySelector("label[for='" + checkbox.id + "']:not(.mktoLabel)"); secondaryLabel.innerHTML = primaryLabel.innerHTML; primaryLabel.innerHTML = ""; }); }); That changes the layout as shown:

SanfordWhiteman

No. You cannot set CRM Account Owner information via a list import (contra @Raven_McFarlan1). Your columns indicate that they are Lead Owner data, not Account data, but the same applies. You can use fake flat fields on the lead that aren’t actually owner fields, but that’s not the same.

SanfordWhiteman

If the fields are mapped on the Account object and visible to Marketo, you’ll have corresponding {{company.tokens}}. However, you will not be able to write the fields via the list import. Marketo is not the place to update such information, it should be done in your CRM.

SanfordWhiteman

If Marketo still fits your budget, that makes sense. But not using the platform — at least in part — for email is uncommon! Frankly the easiest way to get what you need is to store the mobile number in the Email Address field as well as in the standard Mobile Phone. Then also have a field like Email Address Category that holds either “Email” or “SMS” to tell you which type of data you’re currently storing.

SanfordWhiteman

Is it possible to use the "purposeful duplicate" concept to create duplicate leads in SFDC, but avoid duplicate persons in Marketo? Reemphasizing one part of Chris’s response: it is not possible to have multiple unconverted Salesforce Leads synced to a single Marketo Person. Additionally, I’d really question the “need” to have multiple leads to accommodate re-qualification. This was a decision, perhaps a bit reckless given technical restrictions. But that’s not the only way to do re-qualification.

SanfordWhiteman

Impossible to answer as you haven’t shown the actual values you’re trying to parse. Property names don’t tell us anything about values. You need to dump $project_task__cList and show the result.

SanfordWhiteman

SanfordWhiteman

As there is a system smart list that identifies possible dupes, I would probably set up a process to mark a broker that is part of the possible duplicates smart list as a "broker dupe" and of course also to remove the flag if the dupe is resolved. The Advanced Filters I’d suggest would include the Duplicate Fields filter, but I’m not following why you’d want to have a process w/a persistent field instead of querying dynamically?

SanfordWhiteman

If it’s not a restricted picklist, then a value that isn’t explicitly offered in the dropdown for new SFDC Contacts can still appear in the field — in both Marketo & SFDC.

SanfordWhiteman

OK, still need to see the payload with the {{my.token}} value replaced to know it’s hitting the same counter. Can you show the details of a Call Webhook activity?

SanfordWhiteman

First, that’s not even the same phone number (from a string standpoint)! It could be normalized to the same string by removing punctuation, but right now they’re not the same. If you want to dedupe and merge on a Phone field, it’s possible with the assistance of a custom webhook. create a custom Phone field (because the system Phone field can’t be used directly) add a triggered Smart Campaign to mirror the Phone to Searchable Phone call the webhook whenever someone is created webhook loops back using the Marketo Get Leads REST API endpoint to find a matching person, then calls the Marketo Merge Leads endpoint Note you must do this before both are in SFDC. Marketo can merge one SFDC-Marketo synced person and one Marketo-only person. But not two synced persons.

SanfordWhiteman

reCAPTCHA is the one for me. If it’s really bots, of course (not fast-paced malicious humans).

SanfordWhiteman

OK, so not actually a “formula” even if the business result is equivalent. All you need to do to effectively remove the Behavioral Score is Change Data Value Person Score = {{lead.Demographic score}}.

SanfordWhiteman

OK, and the webhook side?

SanfordWhiteman

Also wonder if "N/A N/A" = NULL. Our campaign kind of get blocked by the value check- identifying if it'S the reason. Not at all. That’s a string value. There’s no non-empty string value that’s equal to Marketo’s concept of NULL. Also, as this thread is ancient, better to open a new one if you have a specific situation you’re wondering about.

SanfordWhiteman

Please show the entire Change box.

SanfordWhiteman

Agree w/Michael, there’s nothing too sophisticated here if you add a filter, but you can’t magically prioritize one of the duplicates.

SanfordWhiteman

When I submitted a ticket with Marketo, they mentioned that this can only be done using CSS so I got bad intel there. Yeah, that was bad intel. It’s impossible to do with only CSS while preserving accessibility (it is to some degree possible if you don’t care about keyboard interaction, but I do!). Where would I implement this javascript within the form? Or would it be placed on the landing page template where the form is embed? Not within the form. As in the CodePen demo, place it in a script anywhere after the embed code. On a Marketo LP, this means just inside the closing </body> tag.

SanfordWhiteman

Thank you! Yes, thanks for the clarification - I'm talking about the email itself, not the template. I appreciate your response! So in your original post, did you mean “email” everywhere you said “template”? This isn’t clear now.

SanfordWhiteman

We are in the process of building a lead scoring model, this is the formula that we have set up: Person Score = Behavioural score + Demographic score Er, how are you implementing that “formula” within Marketo exactly? Let’s answer that question before we talk about decay.

SanfordWhiteman

SanfordWhiteman

As you can see here, it works fine: https://cdpn.io/pen/debug/LYdBwWq/f257582f6eca1206ee50956fbaafc232

SanfordWhiteman

I guess I mean MailBoost more than FlowBoost alone. But you could use AWS SES or equivalent directly if you wanted. The idea is to include a resource lead in the send pass the resource lead to FlowBoost when the campaign runs so it knows the day each send went out send the report to an automated SMTP receiver address every day re-send the report to the final destination only if today is one of the interesting days

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