You may also wish to check the sync backlog: https://nation.marketo.com/t5/Product-Discussions/How-can-I-monitor-sync-backlog-between-Marketo-and-SFDC/td-p/50569   https://app-XX##.marketo.com/supportTools/sfdcSyncStats    Replace the app-XX## with whatever your instance's pod subdomain is (when you log into your Marketo instance, it's the first part of the URL in your browser)   Happy querying ... View more

@SanfordWhiteman I'm hoping you can help address an issue I am seeing when using the Override Field Order method you outlined here: https://codepen.io/figureone/pen/ZoVeRy   When I set this up for my fields, the form works great except when it is prepopulated.   Have you seen this or addressed it previously? It appears that when prefill occurs that the identifier for my rich text field I am trying to force below the submit button does not appear in the DOM.    This is my order array:  var fieldOrder = [ submitButtonRow, "HtmlText_2020-01-03T18" // richtext ]; ... View more

Let's breathe some new life into this post! If there were to be an exclude option on campaigns, as there is an include filter, it would make life so much simpler for those using this amazing tool (RTP / Web personalization). The exclusion filter on the segments is not flawless. It is not intuitive as in excluding these pages from being presented at the campaign level. If we were to include exclusion filter(s) at the campaign level it would be a simple, but HUGE improvement! ... View more

Great to see! Keep it coming... ... View more

Looking forward to hearing more! ... View more

Well done! ... View more

Scenario: Our ecommerce checkout flow adds people directly into SFDC. They have already been to the site and have an anonymous record and are cookied through Marketo. Desired outcome: We need to tie the SFDC newly created lead to the existing anonymous Marketo record. I think Sanford Whiteman​ may have the method above. Talking with my dev. team to help implement. ... View more

Sanford Whiteman so if I have a Munchkin cookie of " id:123-ABC-789& token:_mch-americordblood.com-1549563917278-70845", what would be the best way to read the munchkin cookie value? Is this where the REST API or javascript or blank form comes into play? ... View more

Also: ... View more

SMH!! The example provided did not have the opportunity synced to Marketo with the information. Just pulled another that was fresh and was synced and it all works. Thanks all. ... View more

And so the student becomes the master! Way to go Chelsea Kiko !! ... View more

TLDR, but there is also a certification MUG in the Community you can check out here: Certification Study Group ... View more

Latest update from Support: " I just received an update from our Engineering Team, the new Gmail plugin (version 0.1.29) will be released as a patch once approved. The current timeline for this release is this Tuesday (10/16). " ... View more

Furthermore, it would be silly to need to add a [non]interesting moment that someone has reached the communications limit to alert the sales team to NOT email the person with this tool, but this seems to be the only option right now! ... View more

Further update: The third email in the day (1 beyond our comms limit) was sent via the Marketo MSI templated email option via SFDC. It is evident that the communication limit IS NOT obeyed when using the MSI plugins either in SFDC or the email plugins for Outlook and Gmail . Anyone reading this, please vote for this idea: Mike Reynolds Steven Vanderberg Kiersti Esparza Roxann McGlumphy Kenneth Law : Could we PLEASE get some definitive documentation on this? Or perhaps we can get an explanation as to why this is allowed? I suppose that the ability to track sales emails that are not marketing related is the possible intent behind allowing this to happen, which would make sense. However, can we suggest a way to disallow sending of templated emails for MSI that should not be allowed to exceed communication limits? I do not understand why we have the ability to configure MSI to respect Unsubscribe Settings but not Communication Limits! ... View more

All of the topics this go around are great! Especially love the kickoff of the Champion Tips & Tricks Series, and to see my friend and fellow Champion, Juli James, featured. Can't wait to hear more about the #Fearless50 roadshow and when it's coming to a place near me. Updates on anything related to the just-announced acquisition by Adobe would be a great addition to the next edition. I'm sure that #nymug and #hvmug would both love to hear more as well. ... View more

I just had an MSI email go through NOT obeying the comms limit ... View more

Sage advice! ... View more

Hoping to make headway to engage in the next few quarters. ... View more

Great highlight! Would love to hear more on the grading/scoring process you utilized. ... View more

Under admin > field management you can check for "Field used by" on a field-by-field basis, but again to Sanford Whiteman​'s point, more clarity is needed with the question. ... View more

I would think that on-create you could do something with the lead ID on the record perhaps.  Though, I am not sure how random that is within Marketo or if it is more of a running incremented number. It would certainly require some POC and testing. ... View more

Whichever record was last updated is the one that will "win". To prevent this from being able to be updated you can set up field blocks under the admin section for the particular sources you wish to not allow updates to occur from. Once a value is set, it will not be updated by any of the checked options here. ... View more

In addition to this, there are many tools that can help to deduplicate records. I would concur that your best efforts to dedupe before setting up the sync is the way to go. After that, you may look at options such as Easy Merge (a Marketo offered option) or other tools which can be set up to run nightly or on-demand. ... View more