Smart Lists can live under Database or Marketing Activities. ... View more

By running a Smart List with the "Filled Out Form" filter: ... View more

We are using Siftrock - Siftrock | Email Reply Management for Marketing Automation - to interpret automated email responses. They can detect the "Left Company" case very well, categorize it, and then send that status to Marketo. A Marketo Smart Campaign can then handle the sync to your CRM, the unsubscription or whatever you want to do with these records.  I guess this doesn't really answer your question, as we remove these addresses before they bounce, but I think that's even better. ... View more

Okay, that page looks good to me. Have you ever submitted the form to allow Marketo to see it at least once? (We were discussing a similar case recently here: https://nation.marketo.com/message/218630-re-clicks-link-on-web-page-trigger-not-working-for-smart-campaign?commentID=21… ). Anyway, I've submitted your form. You should see my record in your Marketo database now - michael.florin@logmein.com. You should see the Form Submit activity and the Visit Web Site activity. I'm hoping that this should help your trigger campaign find that page too. ... View more

Would you give me the link to the landing page that is not working? I can't guess it from your screen shot. (I think there's a typo on your page. It should be "abhängig vom fehlerfreien Zusammenspiel kritischer Infrastrukturen".) ... View more

That page has Munchkin tracking on it. See screenshot from Ghostery: But your homepage https://www.netbraintech.com/ has not. So you must have been selective rolling Munchkin out. And I wonder if the page that doesn't work for you might not have Munchkin as well. That could be the reason you're not seeing it in your Smart Campaign trigger. ... View more

Yes, still the case. Our team is using Litmus Scope, and they are liking it at lot: Litmus Scope  ... View more

Are you sure Munchkin is deployed on netbraintech.com? I'm not seeing it. ... View more

Ah, okay. Doesn't make that big a difference. To test, send a real email from an email sending flow step to your test person with a link to that landing page in it. After clicking the link you should see that landing page with a populated token. The email link needs to be tracked, so the LP URL after clicking the link needs to look something like this:  www.yourdomain.com/landingpage/?mkt_tok=verylongstring ... View more

Your first setup must fail, as you cannot use a token within a token. But if you put  {{lead.Membership Package}} in the HTML, and this field has a value for your test member, that value should be displayed. How did you test this? You can either preview your email and use "View by person" send the email in a real send email flow step send email as a sample and populate the Person field ... View more

Hey - I played around with this a little more and now I got this trigger to work: If I add the https:// to the "Web Page Is" filter, the little preview icon finds the page, but the filter doesn't work. The dreaded red squiggly lines appear. But this version works. In order to make this work, I believe two conditions need to be met:  1. Munchkin needs to be active on the target web page. Sure, without Munchkin the trigger will never fire, but also the Smart Campaign setup will be marked as incorrect by Marketo. 2. Dan Stevens claims in this thread (Invalid values for Link Name / Web Page) that the link on the web page needs to have been indexed in order to work in this filter. You would index it, by clicking on it while being cookied. Hope this helps, Michael ... View more

Sorry, Jasmin, I don't. I've just played around with it in Sky - where I learned that the batch Smart List offers a "Web Page Contains" operator, where as the trigger Smart List is not yet available in Sky - so that doesn't help either. I'd file a ticket with Marketo Support and in the meantime, create your process as a batch. Or just make it a Smart List and subscribe to it daily. If it's just to inform you, you probably don't need to run it as a trigger. ... View more

Does this little preview icon on your trigger lead you to that web page? Make sure it does. And I think your "Web Page is" constraint needs to be the full URL, so start with http:// or https:// Yes, this whole dialogue is wonky. Sometimes red squiggly lines appear, sometimes they don't. Sometimes you have to use "contains", sometimes you mustn't. But overall, this should be working the way you set it up. ... View more

Hi Sam, we went down that road. We have Opp Line Items in our Salesforce as well, and we sync them into a Marketo Custom Object by using an integration service. In our current case Vertify (Enterprise Cloud Data Management & Integration Platform - Vertify), but we had used Scribe for similar projects in the past too (TIBCO Product Documentation). ... View more

Still true. Whatever you set up in your Communication Limits, each individual Smart Campaign's Qualification Rules matter. If you check this box, communication limits will be respected for non-operational emails. Which also means: You cannot apply communication limits to operational emails. If you don't check this box - and by default the box is not checked - communication limits will be disregarded entirely. ... View more

Don't know if I'm allowed to post a related question here, but let's try: Can I query this activity somehow through a Smart List? Or even more specifically: Can I query a failed sync? Thanks, Michael ... View more

Another idea: Create a Person Report with Custom Columns. Report Setup: Have Custom Columns in your Database section that look like this: And do the same for 10+, 15+ or whichever break points you'd like to see. Eventually your report will look something like this: The "Created At" filter in your report setup or the grouping by language segmentation can of course be different. ... View more

I'd just like to add that if you really do want get a grip on these responses in Marketo, you'd need to pull in a third party like Siftrock. Siftrock integrates nicely with Marketo, removes the auto-response noise, allows forwarding human responses to certain people on your organization, and it gives Marketo all kinds of triggers to "understand" email replies and act on them. ... View more

I don't know if it's best practice, but we handle auto-mqls in the same framework we handle all scoring. Only that the score increase for the auto-mql actions is so high that it offsets all potential detractors. Specifically for our case: If the scoring threshold is 30, we just score the auto-mql action with +100. There is no scenario under which these 100 points would not lead to an MQL. If you score through tokens - which best practice advise suggests - you can have one score token like {{my.behavior-contact-request}} and use that one token for all auto-mql activities. ... View more

Don't know if it helps, but here's a graphic J Grant Gray linked to me a while ago: From: https://nation.marketo.com/thread/45832-under-the-hood-ii-batch-campaigns-recording  ... View more

Are you aware that the default setting of any Smart Campaign that you create is to ignore the communication limits? You have to set every email sending Smart Campaign to "Block non-operational emails", otherwise your global communication settings don't mean anything. ... View more

No. Only Marketo Custom Objects are available for script tokens. So you need to sync your SFDC object into a Marketo CDO before you can access it. ... View more

Hi Megan, I'd say this depends on what you mean by " prevent customers from receiving emails from Service Account". If you don't want to send them any email at all if their account is owned by Service Account, you can just exclude them for your send. If you want to send them something different, you might want to create a different email in a non-personalized version and send that email through a Flow Step constraint, like if "Account Owner = Service Account". What I would probably do though is bring in a Script Token, instead of that Lead Token. In that script you can select the from-email-address based on the value in Account Owner.    That would look something like this: ## if Service Account , display generic email address # if ( $ { lead . Account Owner } == "Service Account" ) megan . rublee@acme . com # else $ { lead . Owner Email } #end ‍ ‍ ‍ ‍ ‍ ‍ (The field names for Account Owner and Owner Email were just made up by me. They would need to match the respective names in your database) ... View more