Khyra

Khyra

Microsoft Outlook underwent an update on the 19th. Now, the 2 column module in my emails is not responding as it should on the latest version of Microsoft Outlook for Mac desktop (blocs should be side by side, not one above each other). I'm wondering if anyone has also experienced this as of late? If so, what is the solve you found?

Khyra

Hi Jasbir, I removed the emojis from the SLs as I really needed to move forward with the email send but I'm curious about what you find so here's the requested info: emoji: 💸 q code generated from this URL : =?UTF-8?Q?=F0=9F=92=B8?= Did you q encode the special characters? I have to in Marketo

Khyra

Hi Sanford, Here are the exact subject lines as they are posted in Marketo: - Up to 40% off packages and more =?UTF-8?Q?=F0=9F=92=B8?= - Jusqu=?UTF-8?Q?=E2=80=99?==?UTF-8?Q?=C3=A0?= 40 % sur les forfaits et plus =?UTF-8?Q?=F0=9F=92=B8?= The second one is a French subject line with special characters that need to be Q encoded...I wonder if that's what's at play here? Looking forward to hearing back!

Khyra

Hi, I'm wondering if someone could explain why the literal same emoji is displaying in one of my emails but not the other? I copy pasted the exact same Q -encoded symbol from here, yet my SLs are behaving differently.

Khyra · ‎12-19-2022

Not quite! I inputed the static info in the from/reply-to fields , did an email send and my IT team confirmed with me that the from/reply-to fields are still dynamic! Is there something I'm missing? Might it be related to the fact that my Marketo instance is on a shared IP?

Khyra · ‎12-16-2022

Hi there, Thanks for your input. My Marketo instance is being used to to send internal employee communications and the idea is that we are trying to remove those inbox labels for that specific use case. And yes, the latest updates to the email have been approved and there are no token elements in my email from/reply-to email address fields.

Khyra · ‎12-14-2022

I'm trying to put my Marketo from/reply-to sender address on a type of allow-list so that when emails deployed from Marketo to Outlook recipients do not have a BULK/MARKETING disclaimer. I was advised that in order to do so, the Marketo from/reply-to has to be static. I've removed all token elements from my Marketo from/reply-to sender address in question, and it is still not static.... anyone have any idea what other change I can look into to make it static? I'd also like to mention that I'm on a shared IP in case that plays into anything. Thank you!

Khyra · ‎07-14-2022

Thanks, that's very helpful! Am I pasting the below as is in the HTML source editor or editing the form's custom CSS? MktoForms2.whenReady(function(mktoForm){ let formEl = mktoForm.getFormElem()[0], frenchVersionLink = formEl.querySelector("a#page-french"); frenchVersionLink.search += ( frenchVersionLink.search ? "&" : "" ) + "mkt_tok=" + window.__mktTokVal; }); Which elements within this code am I replacing with my French LP url?

Khyra · ‎07-13-2022

Thanks for the prompt reply! Let me try and re-word: form 1 is my English facing preferences center used on Marketo LP 1. Within this English preferences center, there is a CTA which redirects to the French facing preferences center, which is form 2 hosted on Marketo LP 2. Both forms have pre-fill enabled. I want to know if its possible to have the pre-fill info from form/ Marketo LP 1 carry over to form/Marketo LP 2 when you click through? form/LP 1 form/LP 2

Khyra · ‎07-13-2022

I have an English preferences center form (form 1) that has pre-fill enabled and is behaving as it should. On this same form, I link to the French version of the preferences center form (form 2) and when you click to access form 2, there is no pre-fill. Does anyone know how to have the pre-fill from form 1 carry over to form 2? Thanks!

Khyra · ‎05-17-2022

Hi there! Currently migrating from Campaign Monitor to Marketo. The domain is not changing and we will be on a shared IP in Marketo. Given this info, should I do an IP warm-up? If so, what daily volume should I define? Thank you!

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Date Last Visited	yesterday

Date Registered	‎05-17-2022 09:57 AM
Date Last Visited	yesterday
Total Messages Posted	11

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Microsoft Outlook update, 2 column no longer respo...

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same emoji in different subject line not rendering

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