Kenneth_Law

To upload a CSV, first create a new Group in the People tab. Click Actions > Import CSV into this Group. Make sure you have at least a name and an email address for each contact in your CSV and that you map to those fields.

To upload a CSV, first create a new Group in the People tab. Click Actions > Import CSV into this Group. Make sure you have at least a name and an email address for each contact in your CSV and that you map to those fields.

Block Unsubscribing a contact will remove them from any Campaign they are on, it will prevent them from ever being emailed again, remove them from the Group/s they are in, and if you have the Email Opt Out sync to Salesforce turned on, it will mark them Email Opt Out in Salesforce.Unsubscribing will...

As of 5/1/17 ToutApp will append a block unsubscribe link on any group email over 20 contacts.A block unsubscribe prevents anyone in your Tout subscription from emailing that Contact and it updates Salesforce with an opt-outThis is not something that can be removed from emails because it avoids gett...

Unsubscribing will remove the recipient from groups and fail any existing scheduled emails to the recipient. However, it will not prevent you from emailing them ever again and will not sync to Salesforce.

Block Unsubscribing a contact will remove them from any Campaign they are on, it will prevent them from ever being emailed again, remove them from the Group/s they are in, and if you have the Email Opt Out sync to Salesforce turned on, it will mark them Email Opt Out in Salesforce.

It sounds like you might not have your address book sync turned on. To sync your Gmail Address Book, go to Settings > Email Client > Configure. From here, you can check the box next to Sync Address Book. This way anyone you reach out to in Gmail will sync into toutapp.com so you can take advantage o...

To sync your Gmail Address Book, go to Settings > Email Client > Configure. From here, you can check the box next to Sync Address Book. This way anyone you reach out to in Gmail will sync into toutapp.com so you can take advantage of Dynamic Fields.

If a contact is on a campaign, or if the contact is owned by someone else on the team you will not be able to delete a contact. If they are on a campaign, first remove them from the campaign and then you can delete them. If they are owned by a team member, you will need to ask them to either un-sha...

Unfortunately we don't have the ability to recover a contact or a group if they have been deleted from your account. If you only deleted the group(not selected people), all of the Contacts will still exist under Everyone on the People tab, so you can select them and re-add them to a new group.