Kenneth_Law

For right now, we cannot delete an entire category or move templates in bulk to a new category.What you can do is edit each template within the Category to either an existing Category name or a brand new name. This will move all of your existing templates into a different folder. Once the folder is ...

Type out the text you would like to be hyperlinkedSelect the textClick on the link button in the editorEnter the URL you wish it to be linked toClick OK

Yes, we do support HTML:Copy the source code from your emails in MailChimp (or whatever tool you use to create emails in HTML)Hit the source button in your template editorPaste the source code thereHit save If you are seeing the error "Error - to remove the style/java/html tags" this means you have ...

Unfortunately, adding video content to a template and having it play in-line in the sent message is not available at this time.However, you can insert an inline image (or gif!) in your templates by clicking on the 'Insert Image' button (with the mountain icon) in the edit tools above the text field....

When you upload Content we are able to track not only the click, but we can track which page your contact is reading. If you upload an attachment, we can only track the click and lose visibility into the page by page activity.

If you don't see the tasks you are looking for in your live feed, you will be able to find them in your Command Center in toutapp.com. Click the "Calendar" buttons in the overdue section to change the date range to display your tasks that are not showing up in the live feed.

If you don't see the tasks you are looking for in your live feed, you will be able to find them in your Command Center in toutapp.com. Click the "Calendar" buttons in the overdue section to change the date range to display your tasks that are not showing up in the live feed.

When you schedule an email in gmail it is supposed to save your email in the drafts folder until it sends. Nothing has gone wrong, but due to how we integrate with gmail this is a restriction of the scheduled emails that they have to stay in the drafts folder.After it hits the scheduled time, they w...

No problem! There are two folders you can check for emails that didn't send. Bounced and Failed Delivery folders. Check them out and see if you still don't see the email you are looking for.If you don't find them there, continue through this form to give us more details about the email you attempted...

In order to insert calendar times into an email, open up a new Compose window. You will see all your Tout options appear, click on "Calendar" and select the open times you would like to insert into your email. Be sure to hit Tout It instead of Send! Questions: What happens when you add the calenda...