Scott_Daily

Hey Ryan, any chance you've received an update from Marketo? It seems this is still not supported.

Hey Greg, I use the trigger "Email Bounces" in the Smart List, then a Flow step of unchecking our Subscriber field. You can use this trigger with any additional filters needed, then put whatever is necessary in your Flow step to make sure they are unsubscribed.Hope that helps!Scott

Hey Jamie - MSI activities log correctly (we use Salesforce), they just don't have a type. So, currently we have reports that list number of activities per team member by type and know the any blank type ("-") means MSI. If you're tracking the total number of activities per team member, you will sti...

Yep! - unique IDs need to be unique within an email, but can be duplicated in other emails. For our email templates, each editable section has a unique ID, but every time we create an email from that template it uses all of those pre-defined IDs.To my knowledge, this shouldn't have anything to do wi...

Hi Laura - you can add both of these triggers to one smart campaign. You don't been the "OR" logic filter because triggers automatically work that way. If you add both triggers to one smart campaign, you will be good to go because a person will go through the flow if any​ are activated. You can read...

Hi Justin Cooperman - I posted a similar question in the community: Editing linked text style in new HTML email editor My designer used to be able to stylize linked text via defined classes, rather than needing to make edits in the HTML.Is there a way to do this in the new editor?Oier Ruiz Trevino​...

Hi Erin! Are your Sales reps sending via Salesforce, Outlook, Gmail, something else?My SDRs send with Sales Insight frequently via Salesforce. We have it set-up to automatically log these activities via the integration settings in Salesforce. They all populate with a subject line that contains "Sale...

Hi Oier! We've been having similar challenges with styling in the new editor.I don't have a good solution with the new one for you, but you can revert back to the older editor to avoid this issue. That's what we've done for now.Navigate to the Admin page, click on Email and then Edit Editor Settings...

Hi Mandy,1) No - a text version is automatically created. You can toggle between the two when you're creating an email (screenshot below). However, it is important to select "Copy from HTML" on the Text tab whenever you make any changes to the email on the HTML tab. This ensures all link changes, co...

Hi Shaun! You can do this easily by user anchors within your page.Simply put, you need to identify which sections of the page you want to take visitors to and then add that section ID to the URL. Here's an example from my company's site:Main landing page URL: http://liveintent.com/platform/There are...