Good morning- I have two SFDC custom objects that I am pulling into MKTO. These two SFDC objects reference the same data field (date/time field). Is it possible for MKTO to pull this data regardless of which object I reference or does it confuse the logic? Basically my data isn't pulling the date/time field for either object so I was wondering if this was a downside to the MKTO/SFDC Sync. Thanks and I hope this wasn't too confusing! Monica ... View more

I understand that you need to use velocity scripts to pull in custom object data into emails as tokens, but I think I am missing something. I have a copy of the token here and then I show what it looks like in the acutal email on the lead record and it reads the script, not the value. Thoughts? ... View more

Hi all- Wondering if something recently changed in Marketo.  I upload and image file and when I select it in the email to add ALT Text or a Link, it comes up with and "Invalid Image URL"  fe I did recently just get a new computer.  Could that be it?  I have also noticed that now within my Marketo Instance, it looks like the images don't download by default.  Very frustrating, Any thoughts? ... View more

So I have read, reread, rereread all the documentation in the community about having 2+ domains living in the same Marketo Instance and I cannot understand what I am missing. I have requested a CNAME set up with my IT Dept and created a domain alias. (see below NEW CNAME/Alias): But I am running into two issues: 1. When I go to build my LP for the unsub page (for the new domain), it still is pulling my original domain (and CNAME) and then when I try to do a redirect from there....I can't. (See below) 2. The other issue I am probably missing something on is: Can I track website behavior on both domains?  They are two seperate domains, but you can get to each domain from each domain.  I have added the tracking code to both domains, but it doesn't seem to be working. As I mentioned, I am probably either missing something obvious, or I am not understanding something so any help would be greatly appreciated! Thank you! Monica ... View more

Hello- I have built out a campaign to which anyone who participates in our referral campaign via ShortStack and submits a referral, it will sync over to Marketo.  Please see below: 1.Current Student submits referral via shortstack 2. Referral information syncs over to Marketo generating a new lead record and a email is sent to them letting them know someone they know thinks they would be a good fit. 3. We would also like to send a triggered email to the Current Student who referred them (thus they are already in our database)      -I added additional field to Marketo "Nominator Email Address" and added this to the sync coming from ShortStack to Marketo      -I built a trigger campaign so that if this field is populated (Nominator Email Address), send alert to "other email" using the token: {{lead.Nominator Email Address}} However, the token is not working at all.  Can anyone help or provide insight as to why it wouldn't work? Or have a suggestion to how I can build it differently? I do not want to do a CDV as I don't want to lose the "new referral information" lead I just created. Thanks in advance! Monica ... View more

I am trying to pull in a dollar AND cents amount into an email via a token. I have attempted to use the following email script to format the token and it is not working.  I feel as though I am missing something minor.  Thank you for any help! ## First, covert the variable to currency format #set($total = $number.currency(${lead.your_field_here})) ##our code from before, e.g., $121,237.10 #set($stringLength = $total.length() - 3) ##get the total string length and calculate what we want to keep, e.g., 8 --note the specific spacing between the commands here! screwing up the syntax will crash it (e.g. if you remove the space) #set($totalb = $total.substring(0,$stringLength)) ##takes the sub string of just the first 3 characters, e.g., $121,237 ## Then, for the email output ${totalb} Its showing as $1,980 not $1980.64 as it should. Thanks again for any insight! ... View more

Launched a campaign today in hopes to send an alert email to our program manager when they click on a link in the email.  I did not work.  I do not have the PM listed as the sales owner or account owner but is listed as its own field.  Thus I used a token as it appears below.  I am wondering if maybe it did not send because each of the 300+ program mangers that I have do NOT have a "lead" created with their email address?  If anyone can confirm or point me in the right direction that would be great!  Thanks! ... View more