Josh_Hill13

Josh_Hill13 · ‎05-25-2022

https://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/email-setup/filtering-email-bot-activity.html?lang=en i'd like to see a couple of things change here Ability to toggle the 2 second rule to up to 60s. My team has found that 30s is far better at capturing 90%+ of Bot Clicks than 2s. Make it clearer what happens when the Bot Log - just log the activity anyway and then you can toggle on/off at the EPR or Smart List level if you want to see the bot clicks. Update text to be clear that if you turn this on, then you need to manually add bot filters to smart lists and EPR.

Josh_Hill13 · ‎03-25-2021

We need this or a better method within the UI

Josh_Hill13 · ‎03-08-2021

Ask SOPS if they did something to the Marketo User or profile. Check the Sync Admin Tools for a backlog. Push Support harder.

Josh_Hill13 · ‎03-08-2021

developers.marketo.com You would need to build middleware to do this. Yes you can. Each WS/LP has an id number the API can use.

Josh_Hill13 · ‎03-08-2021

please read the documentation first. It does require some of that in a number of cases. You can restrict the Marketo User Profile and see what happens. Marketo can't edit Opps and accounts. Depending on your use of Programs, it may push data to Campaigns (cost data). It does need REC on L and C at a minimum or it is pointless.

Josh_Hill13 · ‎03-08-2021

You mean Operational Emails? Do you have more info on your situation as this doesn't sound right to me. Marketo always records each Open and Click, however, it will tend to show Unique opens on the EPR, while on the smart list you could say "show me people who opened 3x in a day". Why is this useful to you?

Josh_Hill13 · ‎03-08-2021

need more info. which CRM? Type of objects? Marketo cannot edit Opps or Accounts in SFDC. Yes sometimes you can edit it on the "Lead" directly, but it may revert after the sync.

Josh_Hill13 · ‎03-08-2021

what are you trying to achieve with video? What kind of data would be helpful?

Josh_Hill13 · ‎03-08-2021

did you post it to Support? Screenshots?

Josh_Hill13 · ‎03-08-2021

yes, Segment should not be tied to Marketo directly. Please use middleware to manage the flow of data (Boomi, Talend, etc).

Josh_Hill13 · ‎03-08-2021

there's a lot of agencies. Really depends on Size of project scope of project unique technical needs - how custom is your SFDC? Internal resources - are you just project managing? You want someone to do it all? Company requirements (security, clearances, etc) Start at Launchpoint and do a search. agencies to consider: Perkuto Etumos Bluewolf LeadMD DemandLabs DemandGen DigitalPi etc

Josh_Hill13 · ‎11-20-2020

There used to be such a guide. I can't find the pdf anymore. Marketo University might have it, or ask support. Avg Transition is time between stages that happened in that time period, afaik. It's a cohort analysis. Conversion Ratio? You mean ratio between Stages? There was a neat calc tool once. It's pretty much what you think (# who moved from Stage 1 to Stage 2 in period)/Total in Stage 1 in that period. I could be wrong here as RCE was a bit opaque. It generally followed common sense math.

Josh_Hill13 · ‎11-20-2020

You can use the Marketo API or Bulk API to export data. You will need to point some tool at the endpt and connect it to MYSQL. I suggest Sanford or an agency can assist you in some way if you don't have developers available. Workato or Boomi or Openprise may be "codeless" options you can try.

Josh_Hill13 · ‎11-20-2020

Right. Marketo does not show you Anonymous data or the cookie IDs.

Josh_Hill13 · ‎11-20-2020

Things to check are you using the current native Zoom integration? They deprecated the old webhook+API and I know I've seen this exact issue. Are you sure your smart campaigns are working? Check logs on both sides if you can.

Josh_Hill13 · ‎11-20-2020

Pretty sure it starts at 0 for WS and LP. In the order they were created. Default=0 etc If you're unsure, ask Support.

Josh_Hill13 · ‎11-20-2020

Generally no. What i do is leverage the folder grouping. I map my IPs to different use cases so it's fairly easy to group them. You can also update your naming scheme to download the data and filter.

Josh_Hill13 · ‎11-20-2020

You can use the Batch to CALL the Reg program. Or, run the Reg Form in incognito mode as suggested.

Josh_Hill13 · ‎11-20-2020

You need a third party to help. Not aware of native functionality. You can also manually do this by changing the LP if it's a hard schedule.

Josh_Hill13 · ‎11-20-2020

Ask Support and provide them the URL of the smart campaign and email asset. Email Insights runs every few hours so there are sometimes db drops.

Josh_Hill13 · ‎11-20-2020

I believe there is a char or hard limit. My big question is WHY do you need 25 people ccd on an automated email? You can also CC an email alias instead.

Josh_Hill13 · ‎11-20-2020

Answered above. You need to setup a smart campaign to change program status. I personally don't believe a click deserves influence.

Josh_Hill13 · ‎11-20-2020

The better way is to parse their email domain and/or use an enrichment service later on in Marketo/SFDC. Why ask someone for their domain ?

Josh_Hill13 · ‎11-20-2020

Use a string or text field and clean it up later using JS or in SFDC. Depends how badly you want "https" in there.

Josh_Hill13 · ‎11-20-2020

If you mean Program Status, you have to create a smart campaign that says Clicked Link in Email in this Program then Program Status=Clicked = Success I personally don't recommend it in the age of spam bots but you can do it.

Josh_Hill13 · ‎10-07-2020

While your list could have issues caused by a change in your Audience, I would suggest a few things. show me an EPR rather than Email Insights. Show it by individual email. Is the soft bounce rate really 30%? 90% on each send? Did you also see Hard Bounces increase? Did you check your email headers? The only time I ever saw 90% soft bounce was we left out the From and Reply email! Did you check your IP or domain health on one of the many trackers out there? Did you hit a spam trap? What do the Email Bounced Reason fields say? Just run Email Soft Bounced and create a view with all the email related fields. Did your audience change? Could they all be out of work or shut down temporarily?

Josh_Hill13 · ‎10-07-2020

Marketo does dedupe by email address. There are always flukes and scenarios where that might not occur. How sure are you it created a dupe? Screenshots? Do you use Lead Partitions or Workspaces? Did anyone change the dedupe key on your instance?

Josh_Hill13 · ‎10-07-2020

There was (and may still be) a way to do Choice Step 1: Round Robin 1, then Change Owner. I don't see it in my instance and it might have been specific to SFDC setup in the past. The other ways may work better. If you are routing and really need this, do it in SFDC or Lean Data.

Josh_Hill13 · ‎08-14-2020

https://www.slideshare.net/jdavidhill/master-nurturing-and-marketo-engagement-programs-96860221 Smart Campaign should be: if Member of Engagement: Stream 1 AND Score between 34-36 then Change Stream to Stream 2 Do not ever use a transition campaign without an explicit filter on the current nurture. Otherwise yes, you will bring in random people.

Josh_Hill13 · ‎08-14-2020

usually I deactivate the emails in that stream. If you really don't want it, just slide to the RIGHT and change its name so it's not used anymore.

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