Level 10
Joined the community 29-10-2014
Level 10
San Mateo
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Typically when an error is thrown from toutapp.com it is due to an issue with the formatting of your email or the dynamic fields. Make sure everything is populating correctly in th...
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When sending from the Outlook or Gmail the most common reason for an email throwing an error is that you are not on the most up to date version of Tout. To check this, in Outlook g...
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As a company, we work very hard to ensure that our deliverability rates remain high. Still, though, there are certain user behaviors that can trigger emails being sent to the spam ...
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Make sure that the custom activity fields Tout provides are visible/editable in Salesforce. If you have installed the fields but they are not populating their might be Field Level ...
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ToutApp needs the Contact you are emailing to be associated with the Opportunity via the Contact Role section in order to log against the Opportunity. Make sure your Salesforce Con...
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If you notice that your emails are not logging to Salesforce via API you will want to check two places.First, look at how you are configured to log emails to Salesforce here: https...
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If there are any issues with your My Email to Salesforce settings or validity of the email then the email might not log using your BCC address. We recommend switching your settings...
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The "Add Email to Salesforce" button allows you to push any emails you receive in your inbox to your Salesforce account from Outlook or Gmail. We do the look up based on the sender...
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If you are sending through your own Server, your server is going to have limitations for the number of emails you can send simultaneously. When sending through Tout, you have the a...
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If are sending through your own Server, your server is going to have limitations for the number of emails you can send simultaneously. When sending through Tout, you have the abili...
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