Kenneth_Law

Unfortunately we only offer invoices for our Enterprise customers who are billed annually. You can find the receipts for your monthly bill on at the bottom of your billing page.

While we do not email receipts, if you are on a monthly plan you can find them on your billing page at the bottom of the page.

To Upgrade:Go into ToutApp SettingsClick BillingClick Upgrade Now

To Downgrade:Go into ToutApp SettingsClick BillingClick Downgrade Plan

We hate to see you go, but have made it easy to cancel:Go into ToutApp SettingsClick BillingClick 'cancel my subscription'

If your Exchange server does not have Autodiscover enabled, then the initial connection attempt will fail, and you'll see an additional field appear on the page in ToutApp called 'Exchange Server URL' and Exchange Version. Here, please enter the direct URL for your company's Exchange server. This wi...

Unfortunately an authentication error is an error we receive from your Server and is not something we control in ToutApp.Could you sync up with your email admin to verify you have the correct credentials and then try to re-authenticate from here?

In order to be added to a Sub-Team your account Admin can:Go to Team Management in your SettingsClick 'Create Team'Click the Plus button, and then add anyone you would like to that Team

In order to remove team members the account Admin should:Go to Team Management in your SettingsClick on desired userClick Delete to the right of their name

Adding team members is quick and easy! Your account Admin should:Go to Team Management in your SettingsClick on Invite new memberEnter the email addresses of the individuals you'd like to add. Select the team or teams that you would like to add the team members to. Click Invite.