Level 10
Joined the community 29-10-2014
Level 10
San Mateo
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Unsubscribing will remove the recipient from groups and fail any existing scheduled emails to the recipient. However, it will not prevent you from emailing them ever again and will...
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Block Unsubscribing a contact will remove them from any Campaign they are on, it will prevent them from ever being emailed again, remove them from the Group/s they are in, and if y...
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It sounds like you might not have your address book sync turned on. To sync your Gmail Address Book, go to Settings > Email Client > Configure. From here, you can check the box nex...
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To sync your Gmail Address Book, go to Settings > Email Client > Configure. From here, you can check the box next to Sync Address Book. This way anyone you reach out to in Gmail wi...
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If a contact is on a campaign, or if the contact is owned by someone else on the team you will not be able to delete a contact. If they are on a campaign, first remove them from th...
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Unfortunately we don't have the ability to recover a contact or a group if they have been deleted from your account. If you only deleted the group(not selected people), all of the ...
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If no contacts are pushing over - it's possible you have an invalid Salesforce connection. What you can try, go to your Salesforce Settings and disconnect and reconnect. Give it ab...
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Unfortunately Tout is not compatible with Salesforce Lightning UI at this time. We are dependent on updates from Salesforce in this matter.As more users migrate to Salesforce Light...
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If only some of your contacts are pushing over, it's possible that the ones that did not push are marked as email opt out in your company's Salesforce instance. Check the Alerts ic...
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If you are getting an error when using Push to Tout, it is possible you have an invalid Salesforce connection.To troubleshoot, go to Salesforce Settings and try disconnecting and r...
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