Kenneth_Law

The dashes are automatically placed there to divide your email from your signature. There is currently no setting to turn this off. You will have to remove this manually when composing your email.

To change your delivery channel, open up your email delivery channels Setting: https://toutapp.com/next#identities/delivery-channels.Click into the dropdown on the right and select your server.

To add an additional identity to your account, open up your Signatures and Email Identities Setting and click to add New Identity. Then when you are sending emails from the compose window, you can toggle between the identities in the From field.

The activity log keeps a record of email that failed to log to Salesforce. It will only capture faield emails when logging through our API integration with Salesforce. You can retry logging these emails with the retry button.

To get reconnected with Salesforce:Go to your Salesforce settingsClick Disconnect from SalesforceRefresh the page and reconnectGive it about 20 minutes to fully reconnect and then you should be all set!

Once you have connected your account to Salesforce you can use our Task Sync feature to sync tasks between ToutApp and Salesforce bi-directionally.Head over to your Salesforce settings on ToutApp.com to enable the feature by selecting the checkbox next to Task sync.

Click here to authenticate your SMTP server. Make sure you have the proper credentials from your internal IT team. Also don't forget to update your Email Delivery channel!

To change your delivery channel, open up your email delivery channel under Settings.Click into the dropdown on the right and switch to the option that lists your SMTP server.

Unfortunately, if you are setting up an SMTP server we are typically just surfacing errors we are receiving back from your Server so there isn't much we can do on our end to resolve them. We would suggest sharing the error with your email admin and make sure your account and credentials are correctl...

Have you had a conversation with this contact before Touting them an email?We rely on subject lines to track replies, our system searches your inbox and when it finds a match it marks it as “replied”. Google refreshes your token every hour, so the authentication has to be refreshed every hour.Typica...