Kenneth_Law

To configure reply tracking for your account, you can set up Gmail here and Outlook here.

The reply to your email may not have been detected due to an invalid connection to your email server. Learn what is and is not covered with reply tracking in our How Reply Tracking Works article.

Before we can activate your trial we want to ensure we can confirm your identity and determine your eligibility to use ToutApp. Could you continue through this form to provide us with some additional information?

To save sent emails from ToutApp in your Gmail sent folder, follow the steps below:Click Settings in ToutAppEmail ClientConfigure GmailCheck 'Send a copy of emails I send from toutapp.com to my Gmail sent folder' box.

If you are continually getting disconnected:Open your Gmail settings in ToutClick disconnect from GmailRefresh the page and reconnectIf you continue to have trouble - please Contact Support.

It sounds like you might have accidentally connected your personal Gmail or a colleagues email at some point. To resolve this, go into your settings: https://toutapp.com/next#settings/email-tracking/googleoauth2/configure and disconnect from Gmail?

Since Tout sits on top of your email account it's easy to accidentally connect to your personal gmail account, so we made it easy to get rid of this erroneous connection. We can only support one authentication at a time, so it's best just to get rid of the personal gmail account. Open your Setting...

Open your settings:https://toutapp.com/next#settings/email-tracking/googleoauth2/configure and click disconnect from Gmail.Then, refresh the page and click Connect. If you continue to get the email - please fill out the rest of this form.

For security purposes we have to verify your email address, so we apologize if you didn't get the verification email. We will need to manually verify your email on our end for you to start using Tout. Please contact Marketo Support and provide the email you need to verify and we will resolve this A...

To set this up, simply select the checkbox on the right side of the campaign that says "Skip Weekends." This will ensure that you don't have any emails or tasks being scheduled for the weekends and you can follow up in an efficient manner.