Level 10
Joined the community 29-10-2014
Level 10
San Mateo
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If you have submitted a support case and you feel that the case was improperly handled or that the solution being offered does not meet the communicated Marketo support expectatio...
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When a user switches to another language in their preferences not everything in Marketo will get translated. Specifically, any object that has an editable name is not automaticall...
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What is the Email API? What is the Email API used for? What is Email 2.0? Does the Email API Work on Email 2.0 Assets? Will the Email API Break when Enabling Email Experience 2...
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NOTE: In order to manage authorized support contacts you must be set up as a SUPPORT ADMINISTRATOR on your support entitlement with Marketo. IMPORTANT BEFORE YOU FOLLOW THE STEP...
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Q: When will my account be closed?A: All free and self-serve/standalone accounts will no longer be able to accessible effective April 26, 2019 at 5 pm PT.Q: What are my options if ...
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Hi Ani,If you are encountering problems logging into the community or have issues with the support portal, our Customer Care team can assist you in identifying the issue and provid...
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Hello Marketing Nation!Marketo Support is excited to announce a change that we are deploying on Monday, November 5, 2018. Marketo Support will be launching a brand new customer pho...
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Once you have submitted a support case, our team of Technical Support Engineers will respond to you quickly and with our SLT (Service Level Targets) based on the case priority. Whe...
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Hello Marketing Nation!As we promised, the additional features to enhance your Universal ID experience in the Support Portal have been released.1. Now, the Support Portal will reco...
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Hello Paul. Thank you for the feedback. I've located your UID contacts and have notified out developers to investigate why you aren't able to see all of your related instances in t...
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