It is still on the roadmap, but as odd as it sounds, not as simple to create this as it seems. It's fallen off the list of enhancements due to other priorities, but we'll make sure...
Appreciate the idea and we realized the error of our chat offer after we started to look at the page a little more closely. We've made some changes and hopefully the new chat offer...
Thank you Sherin Baday for the comments and ideas. We are are of some linking issues related to support case updates/email communications and we are working on resolving the proble...
This is a pretty interesting idea with a lot of deeper implications and major integration adjustments, but one that I think we can certainly review and discuss as potential new mod...
We like the idea and are working on the requirements for a better notification system. When there are P1 issues/alerts our support team does post an announcement on the Product/Sup...
It's an excellent idea and one that we've been looking at, just a few limitations in terms of some integration elements, but definitely something we can and want to work on.