Sounds like a great idea to me. We'll take a look and see how we can update our Case Management system to account for this feature. Thanks for sharing the idea.
Hi Josh. If you have others cc'ed in the case that you have created, it means that the are notified of the case creation and also when the case is updated. People from your account...
While all relevant support information can be found in the "About Support" link in the Support Portal, we are looking at ways to expand available support information for our custom...
We've had a lot of movement with our help articles as we are building new article types. As some articles have been migrated some prior discussion links have been broken as a resul...
We like the idea and our Education Team is working on future enhancements to the Marketo University that will show and track your progress of where you've been, where you are at, a...
We love the idea and will definintely look at ways to maintain that communication connection with cc'ed users on correspondence both from the customer and from our support engineer...
Hi Sam. We actually have this feature built into your community profile. If you select MY PROFILEand select EDIT, on the EDIT screen you should see a field titled "Preferred Survey...