Kenneth_Law

If no contacts are pushing over - it's possible you have an invalid Salesforce connection. What you can try, go to your Salesforce Settings and disconnect and reconnect. Give it about 20 minutes to fully reset - and let us know if it still shows zero.

Unfortunately Tout is not compatible with Salesforce Lightning UI at this time. We are dependent on updates from Salesforce in this matter.As more users migrate to Salesforce Lighting we plan to update ToutApp to be compatible. Unfortunately we currently do not have a timeframe of when this will hap...

If only some of your contacts are pushing over, it's possible that the ones that did not push are marked as email opt out in your company's Salesforce instance. Check the Alerts icon for detailed reasons for why the whole group hasn't pushed over. For reasons related to your company's Salesforce set...

If you are getting an error when using Push to Tout, it is possible you have an invalid Salesforce connection.To troubleshoot, go to Salesforce Settings and try disconnecting and re-connecting. Give it about 20 minutes to fully reset - if the issue persists please click Contact Support.

If you are limited to 10 Contacts when using Push to Tout, that is likely due to your ToutApp subscription being on a trial period. During the trial period, users are limited to:20 emails per day10 groups, 10 members in each group1,000 templates2 group emails per dayIf you like what you see with Tou...

If you have already paid for your account you may have signed in with a different email address. Make sure you are signing in with the email address associated with your Billing (make sure it's your company vs. personal). If you are having trouble getting out of the billing page, try clearing your c...

To change your password, you will need to first log out of your Tout account, and then click on this link: http://toutapp.com/password_reset/newOn this page, enter the email address used for your ToutApp account and we'll send you an email with instructions. Be sure to check your SPAM folder too, as...

If you are experiencing trouble logging into Outlook, be sure to log out and then reset your password. If you are entering your correct credentials and it won't log you in, please click contact Support so we can get this resolved.

You may have signed in with the wrong email address and created a new account. Make sure you are signing in with the email address you configured your account with originally (make sure it's your company vs. personal). If you are having trouble getting out of the billing page, try clearing your cach...

If you have exceeded the number of attempts to log in you will be locked out of your account for 15 minutes. Please make sure to wait a full 15 minutes before attempting to log into your account again.