Ideas

Today in MSI our sales team can create modified list views for Best Bets using basic "AND" statement logic . In many cases the team would like to be able to configure this list using more advanced logic such as "OR" statements and logic groupings.  A AND (B OR C)     ... View more

I've had this request from our sales team. They would like to be able to view leads who have visited specific pages and/or content on our website.  While I can set this up as an Interesting Moment its still only showing at the person or account level. They want a view where they can filter by using a URL on from our website and see a list of their leads have viewed that content.     ... View more

On the main view of the MSI plugin, it shows several things, including "Upcoming Campaigns" on the right side.     However, this is actually very unhelpful information for sales because it shows every email that is planned in the entire Marketo instance, regardless of whether the individual will qualify for the send. So it appears that everyone will be getting the next Welcome email, or all the engagement program emails.   I would like to suggest to the Adobe product team that this section is either removed to not share confusing data...or is improved to only display the upcoming campaigns for the specific lead/contact. ... View more

  If a person subscribes to a MSI notification through Salesforce, their is no way for a SFDC admin, Marketo admin, or Marketo support to unsubscribe that person from the notification, such as: You are subscribed to Marketo Sales Insight Interesting Moment for "Type: Registered"\n\n   When a Salesperson clicks this accidently, they can get 100's of emails, which can block our Marketo notifications, lead to spam filter issues, etc.   The only way this can be unsubscribed is from the email link itself, and by that specific user who clicked the notification icon.   Please add to roadmap to give a way for Marketo admins to clear these subscriptions.   Marketo Support confirmed this old ask article was accurate - 0 way to clear these out: https://nation.marketo.com/t5/product-discussions/unsubscribe-from-an-interesting-moment-alert/m-p/69023#M35890   ... View more