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Personalize MSI view for Upcoming Campaigns

Status: Under review Submitted on ‎02-09-2024 06:29 AM Submitted by Level 5 on ‎02-09-2024 06:29 AM
3 Comments (3 New)
On the main view of the MSI plugin, it shows several things, including "Upcoming Campaigns" on the right side.     However, this is actually very unhelpful information for sales because it shows every email that is planned in the entire Marketo instance, regardless of whether the individual will qualify for the send. So it appears that everyone will be getting the next Welcome email, or all the engagement program emails.   I would like to suggest to the Adobe product team that this section is either removed to not share confusing data...or is improved to only display the upcoming campaigns for the specific lead/contact. ... View more
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  • marketo sales insight
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Allow Marketo Admin to remove Interesting Moment subscriptions from SFDC Marketo Sales Insight (MSI) notifications

Status: Open Ideas Submitted on ‎05-25-2021 04:26 PM Submitted by Level 2 on ‎05-25-2021 04:26 PM
Comment
  If a person subscribes to a MSI notification through Salesforce, their is no way for a SFDC admin, Marketo admin, or Marketo support to unsubscribe that person from the notification, such as: You are subscribed to Marketo Sales Insight Interesting Moment for "Type: Registered"\n\n   When a Salesperson clicks this accidently, they can get 100's of emails, which can block our Marketo notifications, lead to spam filter issues, etc.   The only way this can be unsubscribed is from the email link itself, and by that specific user who clicked the notification icon.   Please add to roadmap to give a way for Marketo admins to clear these subscriptions.   Marketo Support confirmed this old ask article was accurate - 0 way to clear these out: https://nation.marketo.com/t5/product-discussions/unsubscribe-from-an-interesting-moment-alert/m-p/69023#M35890   ... View more
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