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Reclassify Out of Office soft bounce replies

Status: Open Ideas Submitted on ‎05-29-2020 04:01 AM Submitted by Level 5 - Champion Alumni on ‎05-29-2020 04:01 AM
1 Comment (1 New)
Marketo can report a high number of soft bounces in Smart Lists that go onto Open/Click emails and don't show in the Email Performance Report. The majority of these are returned with the reason '550 [internal] [oob] The message is an auto-reply/vacation mail.' Marketo currently interprets this return code as a soft bounce action and I would like to see this reclassified to not be marked as such.  ... View more
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