Michael_Florin

I don't have a Facebook integration I can look at right now, but I have a LinkedIn Form integration. And here, the available trigger tokens look like this: So here's what I recommend: Create a trigger campaign with "Fills out Facebook Lead Gen Form" as the trigger. And then add a Change Data Value F...

My team has created a bounce directory that populates a custom field with the latest bounce category number for each record.Good idea. Everybody should have such a directory. However, we've found that this value is missing for many records because the data has been archived.What do you mean by that?...

We have done exactly that score comparison - which results in a lead enter either into Program A or Program B - by using a Self-Service Flow Step that is sent to Adobe Runtime, which calculates a rather simple Excel formula. Looks something like this: IF({{lead.Score Product A}} >= {{lead.Score Prod...

Thanks @Kenny_Elkington - I can see it now and it works as advertised. Here's what trigger tokens render for "Data Value Changes", where I changed the value in "First Name" from "Michael" to "Katja": {{trigger.name}}First Name{{trigger.trigger name}}Change Data Value{{trigger.Attribute Name}}First ...

2. You mentioned that even if we use the same email with that token, the lead will still receive a standard email, while the sales rep will see an email containing the preassembled text. Is that correct? We want the rep to be aware of the content being sent on their behalf. Since we cannot attach an...

@Ather01 - any comments on our questions regarding "Trigger Tokens For Any Activity Attribute"?

I now understand that the "send alert" special token is essentially used to generate an email that retrieves the lead details and forwards them to the associated sales representative, correct?Well, the token {{SP_Send_Alert_Info}} is probably not as exciting as I made it sound in my first answer. As...

I'll test this myself to make sure it's not the field type = email that causes issues here. But have you read this on the Alert documentation page? Alerts needs to be send from trigger campaigns, not from batches, in order to work with tokens. The second thing I'd like to check is: Could it be that...

Can this option be utilized whenever necessary, and can we include multiple email addresses as well?RTFM is not the appropriate choice of words in this forum, right? 😉 Just kidding: Yes, use a semicolon-separated string. We usually use a my.token for this, as in: Currently, it provides three choic...

Hi Akshat, the default way to inform sales people of emails being sent, is the Alert feature. The moment you send an email to your customer, you can also trigger an alert to the same person you used for the From-Email or signature of that email. https://experienceleague.adobe.com/en/docs/marketo/usi...