KCS_Integration

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Joined the community 09-10-2017

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Difference between the Acquisition Program and Acquisition Program Name

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueThere are two filters available (Acquisition Program and Acquisition Program Name), but only Acquisition Program Name appears in the lead record and is available as a column i...
3

7

7664
Smart List and Email Performance Report Show Different Numbers for Opens

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueA Smart List created to track Opened Email activity does not match the Opened count on an Email Performance report SolutionSmart Lists specifically track "Open Email" activit...
1

0

6270
Block Landing Page Access for Leads That Have Not Filled Out A Form

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueIs there a way to make a landing page only accessible through a form? In other words, if someone gets to the thank you page and then forwards that URL along, you don't want th...
0

0

762
Mass Update Salesforce Records

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 04-26-2024 by Grazitti2020

IssueYou need to mass update Salesforce records to get them to sync into Marketo. SolutionUse the Salesforce provided Data Loader! This is a tool Salesforce provides for such occa...
0

0

1808
Registration error status for GoToWebinar

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 01-19-2021 by KCS_Integration

IssueLeads in a GoToWebinar event program have a "registration error" status. SolutionIf this is affecting all new leads registering for the webinar:This is caused by Marketo losi...
0

2

3833
Recipients using Apple Mail Getting Broken Links

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueLinks sent to a customer using AppleMail are not rendering properly. SolutionThis issue is cause when there is no protocol assigned to a link so AppleMail appendsapplewebdata...
0

0

2626
ZoomInfo Form Complete Integration with Marketo

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueHow to confirm ZoomInfo integration is working with Marketo. SolutionFirst, follow the installation guide: http://help.zoominfo.com/18441-formcomplete/installation-guide#pr...
1

0

4576
DMARC Policy Bounce in ToutApp

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 04-26-2024 by Grazitti2020

IssueThere is a DMARC policy bounce in ToutApp for Gmail email addresses. SolutionThis is due to a DMARC policy on your organization's name domain which is preventing the email...
0

0

754
Landing Page Test Group Rerouting To Fallback Page

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueWhen testing an approved Landing Page test group, the browser is rerouted to the fallback/homepage instead. SolutionAll Test Group Assets in the section must be approved. If ...
1

0

776
Setting Up Marketo SSO with Okta

by KCS_Integration in Knowledgebase 09-10-2020
Latest Post 05-03-2020 by KCS_Integration

IssueYou are trying to configure Marketo and Okta for SSO, but encounter errors. Solution1. Log in to Okta and go to the admin section. 2. Click "add applications" then "create n...
0

2

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