KCS_Integration

IssueYou are following the SSO setup instructions provided by Azure to configure your IDP (https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-marketo-tutorial). However, you are getting the error message: " Error processing SAML message. Request was ill-formed in some way....

IssueYou want to add multiple values to a Smart List filter as described here: https://docs.marketo.com/display/public/DOCS/Add+Multiple+Values+to+a+Smart+List+Filter . However, when you go to do so for a field that has a type of "Text" you are not able to add multiple values. SolutionThis is expect...

IssueYou are trying to add a new stream to an Engagement Program but get an error stating that your program has reached maximum number of streams per program. SolutionDue to engineering constraints and as well as to have better user experience, we have limited the number of Engagement Program Stream...

IssueYou use the Change Owner or Sync Person to SFDC flow step to assign a record to an owner but when entering the intended owner's name in the flow step to select it from the suggestion dropdown, the user appears twice. Later, when running records through the flow step after selecting either optio...

IssueAfter updating the Unsubscribe HTML and Text in Admin>Email, newly added tokens may not render as expected. SolutionTo resolve the behavior, you'll need to do the following after updating the Unsubscribe settings in Admin:1) Navigate to the various emails within the instance and un-approve them...

IssueDoes Marketo have an SLA for REST API? SolutionNo, Marketo does not have an SLA for REST API.Our REST API Responses time out after 30 seconds.Unless written within the subscription contract, there is not a commitment for Marketo to provide an SLA for REST API Responses.As mentioned in our API L...

IssueAdvanced Filter for creating web segments is not selectable as an option. Only ALL or ANY filter logic can be selected. Why? SolutionIn order to select the advanced filter logic for creating a segment, there must be at least three filters in the segment. Otherwise, the option will be 'grayed ou...

IssueYou have deployed Munchkin tracking on the domain Example Domain and the tracked domain is showing as ".www.example.com" when it should be "example.com". SolutionTo resolve this, make sure you have the correct settings on the domainLevel property in the Munchkin code. Details can be found here:...

IssueYou are attempting to import a program into your instance but you get the message "The tokens (lead.example) are not available in the destination subscription. They are either custom fields that you have to create or need to be synced from your CRM system, if you use one." SolutionTokens refe...

IssueYou need to know the encryption used in Marketo DKIM to make sure it is compliant with your corporate security standards. SolutionBy default, all Marketo DKIM keys use 1024 bit encryption. DKIM keys using a higher level of encryption are available by request. If you need higher encryption, ple...