IssueSmart campaign email tab's count for soft bounced and delivered activities does not match the number of soft bounced and delivered activities in smart campaign results tabExam...
IssueWhen adding new IP Address to the IP Restrictions list on Admin > Login Settings > IP Restrictions, you receive this error message:"Your current IP address (XXX.XXX.XXX.XXX) c...
IssueEmail Performance Report shows different results than same audience as a smart list
SolutionCreate a filter for the report for field Email address is not empty.
Root CauseAn...
IssueIf a record which is in a Marketo Campaign Wait Step and is merged into another record, does the winner of the merge continue through the flow?
SolutionWinner of the merge wi...
IssueSingle Flow Stepto send an email to x number of leads failed
SolutionCreate a smart campaign and override the person restriction to send an email to a number of people that i...
IssueLinkedIn leads generated through LinkedIn Lead Gen form does not populate Inferred State/City/Country values.
SolutionUse field mapping between Marketo and LinkedIn to make s...
IssueWhen an A/B test is in scheduled state and you would want to cancel it. On clicking "Unapprove Program", an error message shows up saying 'Cannot unapprove program -<program n...
IssueWhen adding 'Acquisition Program' attribute as part of 'change data value' flow step, ‘New Value’ will not get saved if it is added as a token.As an example, let's say there i...
SummarySmart campaign utilizing the 'Fills Out Facebook Lead Ads Form' trigger does not generate any results for people created as a result of filling out a Facebook Lead Ads form....
IssueA smart campaign is configured to clear the field value for a field, however, when the smart campaign ran, it didn't appear to have cleared the field values and the campaign r...