KCS_Integration

IssueWhy is there a difference between the Exhausted Count displayed in an Engagement Program Stream vs. a smart list using the "member of engagement program stream is exhausted" filter? SolutionTo account for the difference in a smart list that is displaying a different number of people that have e...

SummaryThis method can be used when moving a CNAME from an old instance to a new instance. Often at times, when changing to a new instance, this question can come around, and ones would wonder how to do it or a solution on how to do it. This steps will show you the two phases which I will explain be...

SummaryCreating many-to-many relationships with Marketo custom objects requires an intermediary object with one link to a Lead or Company and another link to a secondary custom object. Here's how to solve the problem of the secondary custom object not showing up to be selected as the linked object. ...

Issue-Error editing image in email: “image URL does not exist” or “image URL cannot be found” Environment-SSL not enabled on Marketo instance-Browser blocks unsecured content SolutionOption 1-Set up SSL for landing pages (Recommended! SSL should be a baseline configuration for all landing pages an...

IssueIn Salesforce on the Account level for Marketo Sales Insight, it does not show all the activities of the associated contacts. SolutionMarketo Sales Insight only shows certain activities depending on how recently they occurred on the account level.Interesting moments: last 60 days Web Visit: las...

SummaryUnable to update Person Source as expected for records created with the LinkedIn Lead Gen Forms and Facebook Lead Ads integrations. IssueNew records created through LinkedIn Lead Gen forms as well as Facebook Lead Ads results in the records not updating the Person Source field as expected. S...

SummaryResult for Smart List using Web Page constraint is greater than the result for the total of conversion on Landing Page Performance Report. IssueResult for Smart List using Web Page constraint is greater than the result for the total of conversion on Landing Page Performance Report. Solution...

Questions? Ask Support!Securing your Adobe Marketo Engage Landing PagesBy default, Marketo Engage serves domains as HTTP, and historically we’ve given our customers the choice of whether or not to secure their Marketo Engage domains (HTTPS); however, in 2018, browsers enforced new security measures ...

IssueYou need to know the version of the munchkin script which is used by a particular web-page. SolutionMunchkin version can be found by following the below steps:Open up your web browserOpen developer console on your browser. Most other browsers use F12 to open developer tools.Visit the page on wh...

IssueYou need to locate the Munchkin ID for a specific Marketo instance. SolutionWhat is a Munchkin ID?Marketo's custom JavaScript tracking code, called Munchkin, tracks all individuals who visit your website so you can react to their visits with automated marketing campaigns. Even anonymous visitor...