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Hi Beth, Thanks for your help. That particular incident turned out to be our own fault. We had an archived triggered campaign we weren't aware of messing with our process and it made the executable campaign look like the problem. I have not used them since so I can't really say much for now 🙂 I h...
Have access to a dashboard that breaks down the daily web services error notification by error and by integration user. Potentially even adding more detail like the exact time the errors took place or an optional log file that can be downloaded could be added. Currently the only way to get this info...
Hi @Shweta_Hegde , If you are also specifically working with Drift custom activities, my reply before should help. Otherwise, it seems like Marketo does not support passing custom activities onto a field. If it's some other sort of custom integration that you are working with in your situation, th...
Hi, I haven't had a lot of time yet to thoroughly explore the issue, but I could swear I have had issues with the new "execute campaign" flow step. I am under the impression that a campaign I was working on worked well once, then after deleting my test lead, stopped working. Specifically I noticed ...
@Mariah_Mattick Thank you for your answer, those are very good points. I think the idea of choosing the most business critical processes and have a system for those already in place makes sense. We already have lists that we check daily for people who fail to sync. Maybe we could create more lists ...
Hi everyone, I would like to know if anyone has tips regarding some sort of systematic checks, a process, or steps that they follow after there has been a service interruption / outage. Of course trying to figure out what automated processes might have failed and retrigger, figure out if failed int...
@robhyland regarding this thread, I think Marketo's next quarterly release will include a new super interesting flow step called "execute campaign" which differs from request campaign in precisely that it will finish executing the campaign before moving on to the next flow step. Perhaps it will be u...
I will certainly try that then, since I think our email script is not the right place to fix this problem. We should certainly fix at the source, and I can leave that replacement out of the code, it will be cleaner and clearer. Thank you!
I can try to see if the date tool is able to recognize the "." as a delimiter. Yes it's scary to have this problem and I think we will be able to fix it, even retroactively, but until then we will need to work around it.
Thank you Sanford!I swear I tried a character set and it still didn't pick up more than the first item. Maybe I was doing other things wrong at the same time. I certainly was escaping the "." (since it means "any character except line break") which doesn't seem to be necessary? That is confusing.