KCS_Integration

IssueThere are a few Smart List configurations that could lead to a campaign failure if you are on Campaign V2. With the change to our new Smart Campaign processing system, some fl...

IssueIssue DescriptionYou have a field (e.g. Most Recent Website Visit) that you want to see previous values for without needing to look through the activity log. SolutionIssue...

IssueYou see a popup that says 'Limited Access' when you attempt to edit or delete an asset in the Design Studio, even though you should have the required permissions/privileges fo...

IssueAuthorized support contact unable to access the Support PortalAuthorized support admin unable to view and manage list of authorized support contactsAuthorized support contact ...

IssueAuthorized support admin unable to find a contact to add as authorized support contact. SolutionThe contact will need to have logged in to the community (nation.marketo.com...

IssueUser with List Import permission unable to import list. The system displays a message "Insufficient Privileges." SolutionIn Admin > Users & Roles, make sure that 'Edit Person...

IssueHow to identify records in Marketo that have not synced to Salesforce. SolutionCreate a smart list using the filter "SFDC Type is empty", as if the record in Marketo has sync...

IssueIn the attempt to create or invite a new user with email address "john@mail.com", the message appears "The user id is in use. Choose another email." even though the user was a...

IssueIn Marketo, is it possible to change the way assets are referenced in Program, Smart Campaigns, Smart Lists, Emails and Reports, or how they are labelled or shown through repo...

IssueYou have exported the fields under the Field Management section as mentioned in this document to view the API name of the Marketo fields You see there are few fields missing a...