KCS_Integration

Issue DescriptionWhen sending an email from Sales Insight it looks as though it has been sent as expected, but the person to whom the email was addressed never received the message, nor can it be found via the Was Sent Sales Email filter in a Smart Campaign. Issue Resolution Sales Insight for SFDC w...

Issue DescriptionYou've been using Marketo for a while and have started noticing that smart lists take longer to process than before. There are multiple filters in your smart list ranging from really specific attributes about a person to really broad geographical information.Issue Resolution The bes...

Issue DescriptionChanging your primary domain can be a bit of a daunting task if you don't know where to start, this guide will walk you through the steps you will need to take to use a new domain with your Marketo instance.Issue ResolutionCreate your new Landing Page CNAME and point that to your Ma...

Issue DescriptionAfter sending a group email or campaign with a list of contacts, some contacts are being removed after the emails are marked as spam. Issue Resolution One of the greatest benefits of ToutApp is to utilize the group email function and dynamically change fields for specific contacts....

Issue DescriptionHow do the links (both Marketo and Non-Marketo) populate in the dropdown of Visited Web Page trigger or filter?Issue Resolution These links are fetched from any of your leads' activity logs. The values in the dropdown of the "Visited Web Page" will show if there is any lead who visi...

Issue DescriptionYou have an active campaign with a wait step in the flow but you noticed leads aren't coming out of that wait step, or they seem to be repeating the wait step.Issue Resolution The most common reason for this is adding a flow step above the wait step. If you add a flow step above a w...

Issue DescriptionIn the Landing Page Performance reports, what do conversion and new name column in landing page performance report refer to? Issue Resolution Conversions and Conversion % in the Landing Page Performance report reflect the number of times someone filled out a form. This conversion ra...

Issue DescriptionDo webhook calls contribute to the daily API limit/quota visible in [Admin > Integration > Web Services > API Call Information] ?Issue Resolution No, webhook calls are not counted as part of the daily API limit. Webhooks do not have any execution limits.

Issue DescriptionIs there any limit to number of engagement programs that can added to a Marketo instance. If yes, is there a way to increase this limit.Issue Resolution An instance is limited to 100 active engagement programs. Inactive engagement programs are not limited.Deactivate the engagement ...

Issue DescriptionIs it possible to integrate multiple social media accounts with Marketo?Issue Resolution There is only one LaunchPoint service for each, but multiple accounts can be referenced in :Lead gen forms - LinkedlnCustom audiences - Facebook