Katja_Keesom

Is the Last Event Notes a string field or a text area field? If you can suffice with a string field, I would suggest storing the information in a Program Member Custom Field, so you can store the information within the program so all of it gets retained.

What's missing in your screenshot is what your smart list logic is, is it set to ALL, ANY or Advanced? If it is the Default ALL, this will give you all people who opened an email between 6 and 12 months ago, but not in the past 6 months. From the title of this thread I am assuming you are looking fo...

I can help there. Information on the AD0-E554 exam can be found here: https://spark.adobe.com/page/MhtxDQkUfbjQI/It includes a pretty realistic full practice exam that provides you the detailed feedback on which questions you got wrong.

To be specific: Currently you can only filter on "program member data was changed", but it would be great if we could filter on the actual current value in a PMCF field and also use this value in flow step choices.

People Reports with custom columns are so powerful and so underused, great suggestion!

This actually relates to @Amy_Goldfine 's question. I would always suggest to put the emails you use in an engagement program into their own Default program, as the Engagement Program will recognize program membership and automatically skip a program in a stream if the person is already member of t...

Segmentations are powerful tools indeed. Great little tip to sequentially number them. Do make sure however to prioritize the segmentations you need, as there can ever only be 20 active within the same instance at any one time.

Hi Sara, The first question is whether the people have become member of your engagement program. You can either check the results of your smart campaign or check the members tab of the program for that.If they are member, but they are paused, they will simply not receive any emails. The cadence has ...

Jo covered most of the questions your screen shots raised with me as well. Some other checks you can do:Are the people actually member of your EP?If so, what is their cadence?It is possible that there is another smart campaign somewhere pausing them, which would make that they are actually in your p...

Depending on whether you can actually develop relevant content for each topic in the preference centre for each persona / buying stage you could also consider making your emails dynamic. That would mean setting up a segmenation to prioritize the preference topics and creating the content with the ma...