Hi Shannon,If you can confirm that the Dialogue has had activity and it is more than 24 hours after the activity occurred and you still don't see the activity reflected in the repo...
Hi @lillyfalcon,
There aren't currently built in triggers for mouse location or inactivity, but you can still achieve these use cases by adding a custom trigger to your website to...
Hi @JamesBaird,
We do not currently have a "restart chat" option, but you can route visitors back to an earlier point in the conversation by dragging the endpoint of any node in ...
Hi Michelle!Just to clarify terminology, Dynamic Chat is the umbrella term for the product. Within Dynamic Chat, you can utilize different types of engagements such as automated ch...