Badges
Accepted Solutions
Likes Received
Posts
Discussions
Ideas
Blog Posts
Hello Biao,After looking into your account, it appears you were associated with a Marketo sandbox instance that was not connected to a support entitlement. I've corrected the issue and you should be able to access the My Cases Tab and also submit a case through the CaseConnector.
With the new Marketing Nation Community, we have an all new way for customers to submit and manage their support cases. A new application called the CaseConnector. The CaseConnector is directly integrated with Marketo's case management system and it has been built to be responsive, so if you need ...
Just joined the Marketo family? Want to learn more about how to use Marketo? Drop by one of our Office Hours! Group Office Hours are one-hour sessions for you to virtually connect with a marketing automation expert when you need personalized guidance and insightful advice. Office Hours are available...
Yes, inter-post links that are shared in a discussion thread will still be a supported feature in the Marketing Nation Community.If your question is about whether current inter-post links in discussions and ideas that are going to be moved over to the Marketing Nation Community will work, I'm going ...
Visit our Community Product Docs for help on how to do things in the new Marketing NationUnderstanding the CommunityCommunity Icon GlossarySupport in CommunityCommunity ProfileContent in the CommunitySocial in the Community
There are a lot of different pieces and activities involved when building a campaign or generating leads. Here are some really important self help content that every Customer Account Manager agrees customers should pay attention to in order to ensure your continued growth using Marketo. Reached you...
Complete these Marketo Quick Wins from the User Manual (Help Articles) to learn the core features of Marketo!1. Get Set Up and Add a Lead2. Send an Email3. Landing Page with a Form4. Simple Scoring5. Email Auto Response6. Import a List of Leads7. Drip Drip Nurture8. Personalize an Email9. Alert the ...
Congratulations on being the Support Admin for your company. It's a very important role for your organization and with the new Marketing Nation, the support admin role is expanding even more. Let's go over some of key things you can do as the Support Admin. You can submit support cases to Marketo ...
Welcome to your Marketo Account Group. This is a group area that is private to your company. Only people that your Marketo Support Admin invites to this space can be involved in the conversations you have and the content that you create.You might be asking yourself how you are going to use this sp...
As Marketo customer and a member of the Marketing Nation, it's important to have something you can reference, a brief guide or checklist. Here is a collections of articles that we think will be invaluable to you as you move along in your Marketo journey. Marketing NationMarketing Nation Glossary Ma...