Danielle_Wong

Level 8 - Community Advisor

Joined the community 01-02-2016

Level 8 - Community Advisor

Holmdel, NJ

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Re: How to force the sync of all account (company) data from MSD

by Danielle_Wong in Product Discussions 09-06-2023
Latest Post 09-06-2023 by Danielle_Wong

I just dealt with this same EXACT issue and in the same time frame as you. We only just figured out the solution that you found. That the contact record itself has to be re-synced....
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Re: True Create Date field?

by Danielle_Wong in Product Discussions 05-24-2023
Latest Post 05-24-2023 by Danielle_Wong

I had a similar thought, Darshil. However, my marketo contact suggested a custom field. Which I didn't give a ton of thought about yet because that's not the ideal path I want to t...
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Re: True Create Date field?

by Danielle_Wong in Product Discussions 05-23-2023
Latest Post

It seems that with Dynamics and Automerge in Marketo, the created date is going to be an unreliable source of data to determine who is a new lead. Is the only solution to create a ...
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Anyone get Gmail's Product Carousel to work?

by Danielle_Wong in Product Discussions 05-23-2023
Latest Post 10-08-2024 by Khyra

I placed the code and modified it based on the documentation here. However, when I test it in gmail, the product carousel does not appear. I'm curious if anyone tried it and witnes...
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Re: True Create Date field?

by Danielle_Wong in Product Discussions 05-17-2023
Latest Post

Thanks for testing this out. I connected with Marketo and they did tell me this is expected behavior due to the way the winning records are determined.
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Re: True Create Date field?

by Danielle_Wong in Product Discussions 05-17-2023
Latest Post 05-17-2023 by Danielle_Wong

Thanks, I ended up reaching out to the Marketo team and found that the reasoning for the created date being the recent one is because the recent one belonged to the record that Dyn...
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True Create Date field?

by Danielle_Wong in Product Discussions 05-17-2023
Latest Post 05-24-2023 by Danielle_Wong

We are noticing the Created Date is not accurate. It is taking the date of the most recent record vs the older record when merged. Is that normal? We use Marketo's AutoMerge.
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Re: people exhausting content too early

by Danielle_Wong in Product Discussions 05-10-2023
Latest Post 05-10-2023 by Danielle_Wong

Are they in the right stream with those emails? Could they have moved to a stream without emails in it?
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Re: people exhausting content too early

by Danielle_Wong in Product Discussions 05-10-2023
Latest Post

Have you activated all the remaining emails in the stream?
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Re: Uploading your own template

by Danielle_Wong in Product Discussions 05-05-2023
Latest Post 05-05-2023 by Danielle_Wong

If helpful, I found the below from the Anima FAQ: Unfortunately, Anima export does not work for email HTML templates (as well as templates for Mailchimp). Email clients do not sup...
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