David_Lyons

Thank you @Beth_Massura for the options. We haven't tried the hidden 1-pixel link yet. We've tried working with the timing, but the order of delivery/click isn't consistent so we missed excluding some server clicks. It's worth trying again.

@Beth_Massura and @Ajay_Sarpal5 can I configure email performance reports to better reflect human click activity and not destination servers checking links immediately upon delivery? If not, is there a good ratio to apply to the performance report click/open counts to manually calculate a more real...

Will this work for you? Campaign will trigger on form fill, but only new people will qualify.

2 things you can try: Create a detour that defines how people skip steps as they move through your lifecycle model.Since you reference new people, create an assignment rule to define the initial stage based on the same kind of choices we use in campaign flow steps. If you haven't seen this before, r...

If your campaign smart list references another smart list, check that for an error. The campaign smart list doesn't know there's an error on the referenced smart list until it starts to run. When you set it up, the campaign smart list is only checking to see if the referenced smart list exists.

We're using simple operational trigger campaigns.We've been working with flex fields this way for the last 5+ years.

We have a suite of "flex" fields (Flex field 1, Flex field 2, etc.) we use in situations like this. The fields are programmed to clear after 30 minutes, which gives the program smart campaign enough time to use the values. If you want to keep or communicate the values captured in flex fields, add a ...

It looks like you can define multiple variables to filter your Consent - Email Opt-in Events field. Click the green + and add Unconfirmed. That sets the filter to return records that match either variable.The way you've set up your smart list would work, too, if you choose Custom filters instead of ...

Ah yes. I see you covered that above.

Hi Jeff,You can use smart campaigns to shuffle the email addresses around. Move the Email Address field value to a "holding field," replace with your secondary email address, and send the email again (this time to the secondary email address). Then replace the Email Address field value with the "hol...