Danielle_Wong

Would love to use Engagement Map even for email program smart lists as it's the easiest way to see the smart list criteria fully and ability to copy and paste the smart list criteria is valuable. Currently engagement map is only available for smart campaigns.

Trying to get a list of the various use cases you all have used velocity scripting for! TYIA!

Do MSI emails go towards communication limits?

How can I create an interesting moment to be created in Marketo when someone gets added to Microsoft Dynamics Marketing List?

What is a "key is null" and "skipped" error?how do you handle this one? would you manually sync the existing record from CRM to Marketo then merge them? a record was not created or updated because a duplicate of the current record already exists.

We are noticing that in our Sync Field Details, where we check off the CRM fields to sync, the fields that were checked are now unchecked. What can trigger this to happen? This is a recurring issue and I don't know how to fix this. We have to keep checking manually that the fields are still checked ...

We have a field for Industry that is sent as normal industry values like (affordable housing, government, etc). That field is causing sync failures to Dynamics because Dynamics is looking for GUID. How do I fix this? Thanks

I know score is not a field type for the PMCF fields. Is there a workaround to create a field that can +X whenever a campaign triggers? Use case here is that we want to see how many emails people are clicking within a campaign. Thanks

How do we fix our templates so that the dark mode images are hidden in Outlook for Chrome or Edge? It looks correct in Outlook program on windows and mobile devices. The issue is only on Outlook for Chrome and Edge. So to clarify, both the light mode and dark mode images are showing.

I couldn't figure out how to isolate those who are unsubscribing from Gmail's "unsubscribe" option in the header. Anyone have ideas? thanks