Crystal_Pacheco

@Jasbir_Kaur from the looks of that screenshot you should review your button text's line height. The text getting cut off. It COULD improve the line appearing below, but again, there is no known solution to the phantom line issue.

Hi @Jasbir_Kaur ,Is this an issue appearing in Outlook emails? If so, its a common issue that unfortunately has no solution. Here are the notes I have on the issue:A White Line Is Appearing Within Emails In Outlook ClientsFor the white lines in Outlook, this is a known bug in the email community wit...

Hi Lindsey, I wonder if its an issue with Apple Mail or IOS. Can you try using a different email service provider like Gmail or hotmail and open in a browser like Chrome? Let me know if that makes any difference.Reference:https://knak.com/blog/link-tracking-updates-ios-17/

Hi @SaurabhGoyal_GN This is a known issue with velocity tokens. You will need to output the entire tag for each of the languages.For example: #if($preferred_lang.equals("en-gb"))#set ($fullURL = 'Go to survey')#elseif($preferred_lang.equals("ar"))#set ($fullURL = 'انتقل إلى الاستبيان')#elseif ....$...

Hi @nhabischWings , quick question is your token {{lead.Consumer Loans - Survey Link for New Auto Loan}} a velocity script token? Did you implement the fix as outlined in the post you shared? That fix has worked for me in the past.If you do implement the fix from the post, you will need to restructu...

Hi @Danielle_Wong ,I was curious to test out the Gmail Product Carousel with a Marketo email template. I added in all the compatible code necessary and did a preview test with the tool. Place this code inside the of your email template.

Congratulations @Darshil_Shah1 ! 👏

By Joe you've got it! In your response you mentioned the format:@SanfordWhiteman wrote:But that format MM-dd-yy HH:mm isn’t Marketo format, ergo it has to be a generic string field with a custom date-like value in it.When I changed the format to the Marketo format AKA yyyy-MM-dd HH:mm:ss It solved ...

You'll need to look at the css file associated with the template. Within that css file look for ".icon-twitter" , there you will likely find the image associated with the icon-twitter class. You can either replace that image file path within the css file or you can replace the image itself if you ca...