MitchellH

This is all a lot easier if you have a "job title level" field and set up a program to populate and update that field based on job title changes, rather than add to static lists. Then on the trigger for your scoring you can use the "old value" and "new value" constraints on the "data value was chang...

There are a lot of different ways to approach scoring. Trying to take care of all scoring logic for a single profile element in one flow might not be possible with more complex requirements like these, however you should be able to manage it in this case, just build two smart lists to define people ...

Interested to hear the outcome of this... I can't see anything that would explain why the fields are null. If they had a value and were subsequently nulled, you should be able to see an activity record show up. I would expect this is a bug, and not one I've encountered, but interested if any other c...

Hopefully this is an artefact of the practice question and not representative of the actual exam, because wow, the presentation of that question really obscures what's actually being asked. If the intent is to test a user's understanding of the difference between Smart Lists and Segmentations, and t...

I don't recall ever seeing that sync failure message. Annoyingly, there doesn't seem to be a way to add a constraint for failure or success reason when building a smart list or trigger, so it's difficult to get them all in one place. It's easy to build a program that notifies you of sync failures, j...

My advice would be to create a new field in Dynamics called "Marketo ID Sync" or similar, then sync it across to Marketo. Then set up a program to copy your real Marketo Lead ID over to that field whenever it gets populated. You'll have two fields in Marketo with the same data, but one of them is ac...

Amazing work @Grace_Brebner3! I appreciate that you've gone all-in on the exhaustiveness. I get told off all the time for being too exhaustive, but SOMEONE has to do it, so later users can take from it what they need and be confident that they have been exposed to all the potentially important info.

Hi KyokoKazama, The wording on that question is a little strange, even in English! "Operational" refers to the way you might file a scoring program (ie what folder you put it in), not the actual type of program (which I would say should be "default"). Some more information about organising programs ...

Hi Jaina, one approach could be that you set up a custom scoring field called "members added to program within X days", then build a triggered smart campaign that increases the field score on some person by 1 every time a member is added to a program, and descreases it by 1 after a certain amount of...