KevinH

Would a Score field help here? Thinking about: User was sent Email = "Number of Email sent" Score goes up +1 "Number of Email sent" Score threshold is set to X Score threshold + Not Opened Email in past 6 months = Suspend Emails for 6 Months Reset Score to 0 Best,Kevin

That's great news. Only have seen one instance so far that got it deployed.

Ok, spent the whole evening testing 🙂 What I found out so far: Registration works fine on Marketo site. Registrants are synced over to Webex. When "registration required" in WEBEX settings is checked, for me as attendee, there is always the webex registration form popping up when the {{member.We...

Thanks a lot @michellechopin . Really helpful feedback. Given that it seems to be an adventure with every tool, and people make it work in the end, it seems to me that there is more a lack of clear instructions than anything else. Glad we have the community to help, though ideally; as a customer I s...

I am currently also testing a Webex setup, running into the same issues. Wondering if this all is worth the hassle, or if switching to any competitor like GoToWebinar, ON24 or Zoom is the more convenient solution for all stakeholders? Especially if these exist in-house. Any recommendations/consider...

Hi Michelle, Maybe this is helpful: Haven't used the "Download Html" feature to feed EoA, yet.I always removed dynamic content from the email and copy-pasted the code directly from the code editor. Steps: Open Email Asset in Editor. Remove any dynamic content snippets from module(s). Code Editor w...

In general this looks like a sync user access permission issue.Looks like this solution might help you here: https://nation.marketo.com/t5/knowledgebase/syncing-record-to-sfdc-fails-with-error-cannot-retrieve-values/ta-p/254524IssueYou receive the error "Failed: cannot retrieve values for sfdc id" ...

@Jo_Pitts1 So Marketo's open and click tracking looks to be fine. Tested with clicks and opens in T-online client, Googlemail and Outlook. They all show up on the email program's engagement dashboard. Cheers

Good question @Jo_Pitts1 We are still testing this solution for pitfalls and I was wondering myself, given the possibly broken open tracker at least in the T-online client. Will post any findings. Cheers

Thanks Sanford. Good to know.Don't have that in-depth knowledge (yet) 😉