MitchellH

Level 2

Joined the community 02-04-2020

Level 2

Manager of Client Services, APAC

Auckland, New Zealand

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Continous Audience Sync - Audience Already Mapped?

by MitchellH 02-02-2021

I'm loving the new continuous audience sync feature, but one of my Facebook audiences must have already been synced with a list on Marketo. I'm sure I've deleted the list, and now I want to sync a new list instead. When I try to sync my new list I get an error saying "Audience Already Mapped". Is th...

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Re: Feedback Needed! Do you use the Approved with Draft tree node?

by MitchellH 01-18-2021

Remove it. The new UI makes it clear when a draft exists and the right click options give you all the choices you need. It really annoys me that you can do the exact same thing in multiple places - it makes it hard to train new staff who get overwhelmed with the UI.

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Re: December 14, 2020 Global Gmail Incorrect Hard Bounce Self-Help Doc...

by MitchellH 12-17-2020

Thanks for posting this - I had a campaign go out this week that had a massive 65% bounce rate and was wondering what on earth caused it. This explains it. I have followed the steps here and will re-send the campaign to those who bounced.

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Re: Email Invalid - How long does it take for MKTO to flag this?

by MitchellH 09-16-2020

Hi Lucas, my Marketo instance generally records a bounce within 30 seconds or so of the email being sent: In this case the "Email Invalid" flag was set to "true" in just over a minute after email was sent. This may vary though. (I have some other bounce management campaigns set up that you ...

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Re: Program Performance by date range

by MitchellH 09-13-2020

I'm still looking for advice on this if anyone has any! Thanks!

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Program Performance by date range

by MitchellH 09-09-2020

I have a bit of a weird configuration in Marketo where my acquisition campaigns all relate to various types of time-specific marketing activity, e.g. web forms, email campaigns, events etc. Pretty standard, however I also have a second set of "always-on" programs which add members based on enquiries...

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1929 0 1

MPI performance reports Program Membership reporting
Re: "Ping" email address, if it doesn't exist -> delete using marketo?

by MitchellH 08-26-2020

Hi Lukas, This all comes down to how you define an invalid email. If you can build a smart list that pulls people with email addresses containing certain text strings that you deem "invalid", then you could run a recurring campaign to delete these people. You can add a step where it alerts you befor...

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