Kiersti_Esparz1

Sanford Whiteman​ makes some good points above about navigating your IT department's explicit policies.The options Marketo has that could help your particular situation, if IT would be willing to whitelist JUST your traffic, areThe link shared above that talks about using RegEx for whitelisting, Rea...

Zoe & Raj, Marketo sends from four different datacenters and there are different IPs used in those datacenters. It also depends if you are sending from Marketo's shared or dedicated IPs. You are also to see the IP/s you are sending from by looking at the email headers of an email you've sent from M...

JD,I wish I had seen this sooner, I apologize the deliverability person you spoke to couldn't answer your question. This is lifted from an internal doc I developed to help our customers in just this situation. We either recommend the DKIM method that Sanford recommended or we recommend whitelistin...

Thank you Josh Hill​! A change was pushed out to the articles that seemed to have broken external links. While we hoped to have edited all the broken links it looks like not all were caught - definitely let me know if you see others! Thanks again!Kiersti

Thank you Josh Hill​! The link had moved, I went ahead and added two new references. Thanks again,Kiersti

Thank you for the tag! I answered in a direct reply to the question.

Yes, at Marketo we block mail to both full email addresses and domains in some cases. We may add the full email address to our global blocker for someone who has requested to receive no mail from Marketo customers. We often will get these requests to abuse@marketo.com. And, if we identify a domai...

Katie,One of my first posts in the Community a few years ago was an article about navigating email delivery into China, this can be a more challenging region to deliver to. This article gives high level guidance: Navigating email delivery into ChinaMarketo takes sending into China very seriously an...