Sreekanth_Reddy

@JUptonSSG Here is a comparison between the plans - business.adobe.com/resources/sdk/marketo-dynamic-chat-pricing-packaging.html A quick summary would be - Automated chats you can continue you to use in the included version and for live-chat, GenAI chat, conventional flows you could consider to upgr...

Hello @Zoe_Forman Currently Dynamic Chat supports following languages for chatbot side and for users accessing the product they can use in all languages that Adobe IMS support - https://experienceleague.adobe.com/docs/experience-platform/landing/platform-ui/browser-language-support.html?lang=enAt ea...

@Mark-Knight Good point and valid use case. We will create an option at a dialogue level, whether you want a specific dialogue to be shown once or every time to visitors. We will work on it and deliver it in Q1 2024.

@Mark-Knight You are right! These features are part of the paid package only. In the Dynamic Chat included version, you can use Automated Chat flows, meeting booking, routing rules, analytics etc. In paid version you have live chat, GenAI features, advance routing options, conversational flows etc. ...

We are targeting for H1 of 2024

This is great! Thank you for sharing them @Vinay_Kumar

Hello @TK9 Great question. We are working towards introducing "Agents Online" option both in dialogue targeting and conditional branching which is exactly for these usecases. Right now, you can configure the global fallbacks when an agent is not available.

Hi @kpiland , Please find the responses below:- How does the prospect get notified of the scheduled event, beyond the date/time that is listed in the conversation window?>> Prospect will get an email along with a calendar event. This email contact can be configured in the Calendar settings page with...