Conversational Flows are a powerful tool that can be used to improve your customer experience and achieve your business goals. Here are a few use cases:
How to create a Conversational Flow?
Creating a Conversational Flow is easy. To get started, log into your Adobe Dynamic Chat account and click on the "Conversational Flows" tab. Then, click on the "Create new Conversational Flow" button.
Next, you will need to give your Conversational Flow a name and choose a template. There are a variety of templates available, depending on your needs. For example, there are templates for qualifying leads, providing customer support, and upselling and cross-selling.
Once you have chosen a template, you can start adding content to your Conversational Flow. You can add text, images, videos, and buttons. You can also add conditional logic to your Conversational Flow so that it can respond to different user inputs.
When you are finished creating your Conversational Flow, you can publish it and make it live. Once your Conversational Flow is live, you can start using it to engage with your visitors and customers. Here are a few tips for creating effective Conversational Flows:
Adobe Dynamic Chat Conversational Flows are a powerful tool that can be used to improve your customer experience and achieve your business goals. By using Conversational Flows, you can qualify leads, provide customer support, upsell and cross-sell, and generate new leads.
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