Marketo Employee
Joined the community 04-05-2019
Marketo Employee
Product Manager
Bangalore, India
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Sreekanth_Reddy
06-12-2024
Great feedback! we been thinking of how can we bring web personalization and Dynamic Chat closer. Can you help us with couple of usecases you would use this if available
1296 0 0
Discussions -
by
Sreekanth_Reddy
06-12-2024
Hey @earana01demand , Great question! Actually designing chat dialogue is quite simple if you are designing a dialogue as an extension of any marketing campaign that you are running. This way you have all assets already built that you can leverage Coming to Dynamic Chat GenAI capabilities: With curr...
1300 0 0
Discussions -
by
Sreekanth_Reddy
06-12-2024
Hey @JeffHensiek , For CoPilot inside Marketo Engage to help you with campaigns, reports etc there are plans to bring AI Assistant (similar to AEP AI Assistant)For providing a GenAI powered conversation to your web visitors Dynamic Chat would be best to leverage
2186 0 0
Discussions -
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Sreekanth_Reddy
06-12-2024
Hello @Michael_Florin For GenAI DC there are three phases:Phase 1: Respond to visitor questions but only from an approved response library This is to ensure that you do not have to worry about any hallucinations and still leverage GenAI Phase 2: Ability to enable your website visitor ask questions a...
2193 1 0
Discussions -
by
Sreekanth_Reddy
06-12-2024
Great insight! you should leverage conditional branching and new re-usable flows to further drive the conversation more contextually based on what you already know about the lead
2218 0 0
Discussions -
Hey @AshleighMo , Great question!First, let me quickly highlight the possibilities you can achieve with Dynamic Chat and then cover some best practices in that context.Top use case for chat conversations:Lead generationLead qualificationAccelerate the connect with salesBut with how we implement Dyna...
2311 1 6
Discussions -
In our last blog we discussed how you can leverage Marketo Forms and Dynamic Chat to drive further personalized engagement, in case you missed here is the link Similar to forms triggering conversational engagement, you can leverage any landing page link or button to trigger similar flows. Use Case...
1437 1 1
Blogs -
Do not have a immediate plan to use chatbot for Marketing or Sales?No problem! you can use Dynamic Chat to extend the engagement of your form fills and its super simple to use. Conversational Forms Make Marketo Engage Forms conversational by integrating them with Dynamic Chat Conversational Flows....
18862 20 7
Blogs -
by
Sreekanth_Reddy
04-11-2024
Not right now but we did get this feedback and we plan to address this. Thank you
7440 0 0
Discussions
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