Marketo Employee
Joined the community 04-05-2019
Marketo Employee
Bangalore, India
Product Manager
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by Sreekanth_Reddy
in Latest Product Innovations
09-13-2023
Latest Post 12-17-2023 by Sreekanth_Reddy
Adobe Dynamic Chat is the new conversational channel for Marketo Engage that enables businesses to design and deliver personalized contextual conversations to every web visito...
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by Sreekanth_Reddy
in Latest Product Innovations
09-13-2023
Latest Post 01-01-2024 by Sreekanth_Reddy
Why Chat for B2B? As you know well, your B2B buyers love to self-serve before engaging with your sales team, which continues to make your website one of the most critical demand-...
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Hi@kpiland, Please find the responses below:- How does the prospect get notified of the scheduled event, beyond the date/time that is listed in the conversation window?>> Prospect ...
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Hi, How can we flag and pass key chat engagements to Sales?
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Hi@Zoe_Formanare there plans to have Dynamic chat in other languages rather than just English?-- If you are looking to design conversations in non-English then check this blog-- If...
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by Sreekanth_Reddy
in Latest Product Innovations
06-25-2023
Latest Post 06-25-2023 by Sreekanth_Reddy
@RechoThats exactly right! If a visitor engaged and dropped or completed a dialogue, same dialogue will not be shown to same visitor again. This is to ensure marketers can design a...
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Hi@Arturo_Olivares, Thank you for raising. Does it work if you try it on any different machine (maybe mobile?). If it works on other devices, can you check timezone settings? if n...
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by Sreekanth_Reddy
in Latest Product Innovations
06-22-2023
Latest Post 06-22-2023 by Sreekanth_Reddy
@RechoFor visitors engaging, they can simply close the chatbot and conversation session gets expired in 24hours. For Live chat where agents engages with visitors, yes there will be...
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Hello Nation, As some of you knowwe announced the addition of certain IPs to our blocklist as part of our ongoing efforts to combat bot activity (incase you missed here is the blo...
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Hello Nation, As most of you know, we have launched two identification methods for email bot activities: Identification based on Proximity Pattern (Here is the last update we mad...
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