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Dynamic Chat in Marketo Engage provides powerful capabilities to ensure customer interactions are guided seamlessly to the right agents at the right time. Proper routing not only enhances customer experience but also streamlines your team's efficiency. In this blog, we’ll explore the various routing...
Greetings, Marketo Nation!As part of the May 2025 release, we are bringing new enhancements to Marketo Engage’s roles and permissions, specifically targeting the new assets powered by the New Email Designer. This update is designed to provide more granular permissions and improve user management.Gra...
Q: When will the new editor be supported in all programs, so I can clone and move local assets?A: Support for the new editor in all programs is planned for the first week of April 2025.Q: Are Snippets still relevant, or should we switch to Fragments?A: Fragments are designed for the new email edito...
Missed Adobe Summit 2025? No worries! In our recent hands-on lab, marketers explored the new email designer in Adobe Marketo Engage, powered by AI and the Content Accelerator. This tutorial will guide you through the same steps to create modern, personalized emails quickly, perfect for engaging B2B ...
@@matja Thank you for the feedback! Custom Fonts is coming 🙂
@Jeroen_Krah I am trying to familiarise myself with the new email builder.1. The conditional content button is missing. This is crucial for multi lingual countries. And also for address footers if there are mulltiple countries, etc.. How do I enable it?>> We are yet to launch this, we planning this...
@AZL6AMV What is the critical time to have our current emails migrated to the new editor? Our team has been told by Adobe that there is no "Must transition by" date, and have therefore decided to not move forward at this time. Is there a date when the old email templates will no longer be supported?...
@Craig_MacNeil I've seen a few demos where there has been an option to open the code editor for the full email on the top right. Is that possible? We don't appear to have that option in our instance - there's an option to edit the code within individual panels, but the content appears to be locked.>...
@J_Parker_Arlo It appears that you can't add emails created with the new designer to a Nurture program - is this intended behavior or a bug?>> We launched only for email program first but from next week you should be able to use them in all programs
@jlucas once we create an email within an email program, is it possible to duplicate and move it to another program? When we right-click, we are not offered a menu. I also cannot drag it to another program. When I try to clone the enter email program, I receive errors. Thanks!>> We plan to launch th...