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We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Support boolean field typesNow you can sync and capture boolean data type fields into Dynamic Chat from Marketo. In the map-to-response option, you can see the data types along wi...
@greggturek Interest! We dont have this feature right now but do you think if an option to choose rule at the meeting booking card level would help?
Hello Nation! As most of you know, we have launched "Proximity Pattern" a new identification method for email bot activities. Last month, we launched an option to choose either filter or log activities identified as bots. In case you missed it - here is the blog Proximity Pattern, today identified a...
@greggturek Please find a blog below:https://nation.marketo.com/t5/product-blogs/new-features-of-dynamic-chat-launched-in-september-2022/ba-p/329020#M2228 Regarding 2nd point, right now you have to replicate the criteria but soon will incorporate this feedback
We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Custom Routing RulesFor meeting booking functionality, we have round robin as the default routing logic for identifying an agent whose calendar is to be shown to the visitor. We h...
Absolutely! You are spot on with our next line thought. Do you think we should provide option to the customers: a) Have the option to select the seconds difference or b) Have the option to select from 0second or 1 second or 2 second difference
@aisling-keogh There shouldn't be a dependency of allowing popups for Chatbot to appear. If you are still seeing this issue please reach out to us at dynamicchat @ adobe .com
Hello Nation! As most of you know we have launched "Proximity Pattern" a new identification method for email bot activities. After 2 months of observation and analysis we have seen great results with the proximity pattern. We have seen proximity pattern is able to identify 3x - 5x more bot activitie...
@Danielle_Wong You can exclude known leads by rule below
@greggturek Will be part of Sept release! I will share update for that in community as always 🙂