Sreekanth_Reddy

 Adobe Dynamic Chat is the new conversational channel for Marketo Engage that enables businesses to design and deliver personalized contextual conversations to every web visitor. Since its first launch in Feb 2022, we have received tremendous traction and a lot of feedback on how businesses would ...

Why Chat for B2B?As you know well, your B2B buyers love to self-serve before engaging with your sales team, which continues to make your website one of the most critical demand-generation tools you have. But even with personalized, dynamic, and compelling content, web visitors can easily lose inter...

Hello Nation, As some of you know we announced the addition of certain IPs to our blocklist as part of our ongoing efforts to combat bot activity (incase you missed here is the blog). However, following customer feedback and further investigation, we have discovered important insights we have decide...

Hello Nation, As most of you know, we have launched two identification methods for email bot activities:Identification based on Proximity Pattern (Here is the last update we made - link)Identification based on the IAB list IAB list - is a list of IPs and User-Agents that are identified as bots by in...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Roles and Permissions Now manage access to your Dynamic Chat users with new roles and permissions functionality. Now you can create your own product profile and add different comb...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Picklist support in Info-capture card In one of our customer meetings, the customer raised a question - "Sreekanth, how do I give my visitor an option to select from 20 choices? F...