Sreekanth_Reddy

Hello Marketo Nation! We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful. Deselect Synced AttributesNow you can deselect attributes of Marketo that you no longer needed in Dynamic Chat and add new native or custom attribu...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Chat Transcript As you may already know, all lead engagement with the chatbot is captured as an activity against the lead in Marketo Engage. Now you can see how the conversation w...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Support boolean field typesNow you can sync and capture boolean data type fields into Dynamic Chat from Marketo. In the map-to-response option, you can see the data types along wi...

Hello Nation! As most of you know, we have launched "Proximity Pattern" a new identification method for email bot activities. Last month, we launched an option to choose either filter or log activities identified as bots. In case you missed it - here is the blog Proximity Pattern, today identified a...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Custom Routing RulesFor meeting booking functionality, we have round robin as the default routing logic for identifying an agent whose calendar is to be shown to the visitor. We h...

We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful. Chatbot - Disable poke for small screens:Chatbot poke message on mobile screens is blocking a lot of screen area. This is feedback we heard from you and now we have made...