Steven_Vanderb3

As someone who sees support tickets about this fairly often, it can go to the reply-to or sender address. It depends on how the destination server is configured. Don't be alarmed if the address in the sender field does receive some auto-responders, it's pretty common that the reply-to address gets...

Are you attempting to log into the instance using an API only role? Those are not meant for logging in via the UI - it should only be used for API calls. If you need to get into the Marketo application, you should make a separate user without the API only role.

It should be rolling out tonight, I believe.

Make sure you are comparing apples to apples when visibility permissions when building your reports. Marketo pulls anything the sync user can see, so your reports need to be built from the same level of visibility. You also want to make sure that records aren't being hidden from the sync user at s...

Hi Caroline,Double click the New Lead activity for the records in question and see what is listed as their Source Type. This will tell you where the leads are originating from and then you can figure out what is passing the email address into Marketo.

We have some docs describing how to set it up here Using URLs in My Tokens - Marketo Docs - Product Docs . The email parser needs http/https outside of the token in order to know to build the token before decorating all the links with tracking parameters.

Hey Franklin, we'll take a look so go ahead and submit a ticket.

You can block field updates for those fields in the same way in Field Management. You would only want to allow updates from your CRM in that case.

You'd want to use filters combined with a regularly re-occurring batch campaign for that.

The list importer allows you to select semicolon delimited as a file type so it should be fine to use it. Did they specify it was the syncing process specifically that doesn't like the semi-colons? That might just fall to how Salesforce is not playing nicely with semi-colons which limits options.