Vlada_Prasolova

Vlada_Prasolova · ‎10-30-2020

We have an automated service we've built in-house that takes the RSS from our product blog, pushes it to marketo, and sends via email. We've been using it from 5+ years and it's been great help. How it works We have an email with a token {{email.content}} inside, and when the new post is submitted via RSS the entire blog post is pushed into this token. Recently marketo was unable to render such email (for the first time in 5 years😱) and showed the following error: the entire error message: System send failure: Error: failed to transform msg ${my.MKT_SET_DIRECTIVES} ${mktmail.LinkTemp} @___MKTMAIL___@:HEADERS X-Mailfrom: ${mktmail.XMailFromHdr}~|~List-Unsubscribe: ${mktmail.listUnsubHdr}~|~X-Binding: bg-lond-30~|~X-MarketoID: ${mktmail.xMarketoIdHdr}~|~From_name: ${my.vBLOGPOST_AUTHOR_1572352}~|~From_email: news@jetbrains.com~|~To: ${mktmail.Email_Address}~|~Subject: [new post] ${my.vTITLE_1572351}~|~@___MKTMAIL___@:HTML <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" style="width: 100%;"> <head>                <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1" /> <meta name="robots" content="noindex,nofollow" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <link href="https://fonts.googleapis.com/css?family=Raleway:300,400,700" rel="stylesheet" type="text/css" /> <link href="https://fonts.googleapis.com/css?family=Lato:300,400,700" rel="stylesheet" type="text/css" /> <style type="text/css"> /*trying to apply Lato font with fallback to standard fonts*/ [style*="Lato"] { font-family: 'Lato', Arial, sans-serif !important } </style> </head> <body style="margin-bottom: 0; -webkit-text-size-adjust: 100%; padding-bottom: 0; min-width: 100%; margin-top: 0; margin-right: 0; -ms-text-size-adjust: 100%; margin-left: 0; padding-top: 0; padding-right: 0; padding-left: 0; width: 100%;"><style type="text/css">div#emailPreHeader{ display: none !important; }</style><div id="emailPreHeader" style="mso-hide:all; visibility:hidden; opacity:0; color:transparent; mso-line-height-rule:exactly; line-height:0; font-size:0px; overflow:hidden; border-width:0; display:none !important;">The latest ReSharper C++ EAP build includes important updates to HLSL support, import completion for incomplete classes, allows you to navigate between preprocessor directives, and, as always, there is something new for Unreal Engine. Read on for the details: Navigation: jump between #define/#undef of the same macro or parts of a conditional preprocessing block. HLSL: […]</div> <div style="display:none; white-space:nowrap; font:15px courier; line-height:0;">                                                             </div>  <table border="0" cellpadding="0" cellspacing="0" width="100%" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;"> <tbody> <tr> <td class="outer" valign="top" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; min-width: 600px; border-collapse: collapse; background-color: #eeeeee;"> <center data-parsed="" style="min-width:650px;width:100%"> <table width="650" align="center" id="boxing" border="0" cellpadding="0" cellspacing="0" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;"> <tbody> <tr> <td class="mktoContainer boxedbackground" id="template-wrapper" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; border-collapse: collapse;"> <table class="body mktoModule" id="img-banner-650-1707f6c2b7f-4a4c-4683-8492-3cd385f89f44" style="Margin:0;background:#eee;border-collapse:collapse;border-spacing:0;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;height:100%;line-height:1.3;margin:0 auto;padding:0;table-layout:fixed;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td class="center" align="center" valign="top" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <center data-parsed="" style="min-width:650px;width:100%"> <table align="center" class="container email-container float-center" style="Margin:0 auto;background:#fff;border-collapse:collapse;border-spacing:0;float:none;margin:0 auto;padding:0;text-align:center;vertical-align:top;width:650px"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <table class="row" style="border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0;padding-right:0;text-align:left;width:650px"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">  <div class="mktoImg" id="banner-650x1707f6c2b7f-4a4c-4683-8492-3cd385f89f44" mktolockimgsize="true"> <a href= "https://go.jetbrains.com/${mktmail.encryptShortUrl1}" target="_blank" > <img class="contest-banner-img" width="650" height="170" style="-ms-interpolation-mode:bicubic;clear:both;display:block;height:auto!important;max-height:170px;max-width:650px!important;outline:0;text-decoration:none;width:100%!important" src="https://info.jetbrains.com/rs/426-QVD-114/images/ReSharperCCP-banner-white-650x170.png" /> </a> </div>  </th> <th class="expander" style="Margin:0;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th> </tr> </tbody> </table> </th> </tr> </tbody> </table> </td> </tr> </tbody> </table> </center> </td> </tr> </tbody> </table> <table class="body mktoModule" id="custom-text-wrapper" style="Margin:0;background:#eee;border-collapse:collapse;border-spacing:0;color:#000000;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;height:100%;line-height:1.3;margin:0 auto;padding:0;table-layout:fixed;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td class="center" align="center" valign="top" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#000000;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <center data-parsed="" style="min-width:650px;width:100%"> <table align="center" class="container email-container float-center" style="Margin:0 auto;background:#FFFFFF;border-collapse:collapse;border-spacing:0;float:none;margin:0 auto;padding:0;text-align:center;vertical-align:top;width:650px"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#000000;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <table class="row" style="border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th class="text-editor small-12 large-12 columns first last" style="Margin:0 auto;background-color:#FFFFFF;color:#FFFFFF;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:20px;padding-right:20px;text-align:left;width:650px"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#000000;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">  <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td height="10px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Arial,sans-serif,Lato;font-size:10px;font-weight:400;hyphens:auto;line-height:10px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">  </td> </tr> </tbody> </table>  <div class="mktoText" id="text-editor-content"> <p><span style="color: #000000; font-family: Lato, 'Gotham SSm A', 'Gotham SSm B', Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">${my.vEMAIL_CONTENT_1572346}</span></p> </div>  <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td height="10px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#000000;font-family:Arial,sans-serif,Lato;font-size:10px;font-weight:400;hyphens:auto;line-height:10px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">  </td> </tr> </tbody> </table>  </th> <th class="expander" style="Margin:0;color:#0a0a0a;font-family:Arial,sans-serif,Lato;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th> </tr> </tbody> </table> </th> </tr> </tbody> </table> </td> </tr> </tbody> </table> </center> </td> </tr> </tbody> </table> <table class="body mktoModule" id="generic-footerfda696df-ee69-4e9e-b399-f2f5e1375d15" style="Margin:0;background:#eee;border-collapse:collapse;border-spacing:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;height:100%;line-height:1.3;margin:0 auto;padding:0;table-layout:fixed;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td class="center" align="center" valign="top" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <center data-parsed="" style="min-width:650px;width:100%"> <table align="center" class="container email-container float-center" style="Margin:0 auto;background:#fff;border-collapse:collapse;border-spacing:0;float:none;margin:0 auto;padding:0;text-align:center;vertical-align:top;width:650px"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> <table class="row generic-footer" style="background-color:#eee;border-collapse:collapse;border-spacing:0;display:table;height:240px;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0;padding-right:0;text-align:left;width:650px"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="row generic-footer-section" style="background-color:#eee;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th class="small-6 large-4 columns first" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:33.33333%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td height="30px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:30px;font-weight:400;hyphens:auto;line-height:30px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">   </td> </tr> </tbody> </table> <img width="200" class="generic-footer-logo" src="https://info.jetbrains.com/rs/426-QVD-114/images/logo-footer.png" style="-ms-interpolation-mode:bicubic;clear:both;display:block;height:auto!important;max-width:200px!important;outline:0;padding-left:10px;text-decoration:none;width:100%!important" /> </th> </tr> </tbody> </table> </th> <th class="small-1 large-1 columns" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:8.33333%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"></th> </tr> </tbody> </table> </th> <th class="small-5 large-4 columns" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:33.33333%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td height="30px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:30px;font-weight:400;hyphens:auto;line-height:30px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">   </td> </tr> </tbody> </table> <table class="spacer show-for-large" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <td height="20px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:20px;font-weight:400;hyphens:auto;line-height:20px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">   </td> </tr> </tbody> </table> <p class="generic-footer-address" style="Margin:0;Margin-bottom:10px;color:#0e0e0e;font-family:Arial,sans-serif,Lato;font-size:12px!important;font-weight:400;line-height:1.3;margin:0;margin-bottom:10px;padding:0;text-align:left"> Our mailing address: JetBrains s.r.o.<br />Na hrebenech II 1718/10<br />Prague 4 140 00, Czech Republic</p> <table class="row" style="border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th class="small-3 large-2 columns first" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:16.66667%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">  <div class="mktoImg" id="footer-social-1fda696df-ee69-4e9e-b399-f2f5e1375d15"> <a href= "https://go.jetbrains.com/${mktmail.encryptShortUrl2}" > <img class="social-icon" width="20" height="20" style="-ms-interpolation-mode:bicubic;clear:both;display:block;height:auto!important;max-height:20px!important;max-width:20px!important;outline:0;text-decoration:none;width:100%!important" src="https://info.jetbrains.com/rs/426-QVD-114/images/icons_mail_twitter_retina.png" /> </a> </div>  </th> </tr> </tbody> </table> </th> <th class="small-3 large-2 columns" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:16.66667%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">  <div class="mktoImg" id="footer-social-2fda696df-ee69-4e9e-b399-f2f5e1375d15"> <a href= "https://go.jetbrains.com/${mktmail.encryptShortUrl3}" > <img class="social-icon-google-plus" width="25" height="20" style="-ms-interpolation-mode:bicubic;clear:both;display:block;height:auto!important;max-height:20px!important;max-width:25px!important;outline:0;text-decoration:none;width:100%!important" src="https://info.jetbrains.com/rs/426-QVD-114/images/blog_icon.png" /> </a> </div>  </th> </tr> </tbody> </table> </th> <th class="small-3 large-2 columns" style="Margin:0 auto;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:0!important;padding-right:0!important;text-align:left;width:16.66667%"> <table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"> <tbody> <tr style="padding:0;text-align:left;vertical-align:top"> <th style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">  <div class="mktoImg" 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style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:20px;font-weight:400;hyphens:auto;line-height:20px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word">   </td> </tr> </tbody> </table> </th> <th class="expander" style="Margin:0;color:#0e0e0e;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th> </tr> </tbody> </table> </th> </tr> </tbody> </table> </th> </tr> </tbody> </table> </th> </tr> </tbody> </table> </td> </tr> </tbody> </table> </center> </td> </tr> </tbody> </table></td> </tr> </tbody> </table>   </center></td> </tr> </tbody> </table>   <div style="display:none;white-space:nowrap;font:15px courier;line-height:0">                                                             </div> <a href= "https://go.jetbrains.com/${mktmail.encryptShortUrl7}" ></a> <img src="https://go.jetbrains.com/trk?t=1&mid=${mktmail.QpMarketoId}" width="1" height="1" style="display:none !important;" alt="" /> </body> </html>@___MKTMAIL___@:TEXT ${my.vEMAIL_CONTENT_1572346} @___MKTMAIL___@:END; The nested exception is: java.lang.NullPointerException Clearly, marketo didn't like something in the original post, some symbol that is could not cough-up and thought it was a part of its own internal velocity, but i'm unable to define the spot that's causing it first, we've thought the problem might in using # symbol with alt attribute in the post, but removing it did not solve the problem I thought i'd ask community help the post i'm trying to push through https://blog.jetbrains.com/rscpp/2020/10/29/resharper-cpp-2020-3-eap-3-5/

Vlada_Prasolova · ‎09-07-2020

Hi, Rachel, thank you for you answer here's a "smart list" tab this email is sent every month to the list of direct subscribers. The numbers are pretty much the same every month since the audience is the same i've tried to send email manually to this audience once (the same email, but the sendout was done manually). I got the same audience and great open/click rates the problem is in these cumulative stats the 10k email performance report you see of the screen above is, basically, a 2 years worth of accumulated email performance stats. WE've been sending this email via automated service since 2017 under the same smart campaign i assume this all of it is stored under a signle smart campaign, it's impossible to extract correct email performance for a single sendout Unfortunately, we do not have RCA/ ARB, but we now realized we need this data and we want to build our own reports by sending marketo data to out internal reporting service that's why i need to understand how it's working, so i can explain to my developers what data i'm sending to them my first approach was to send them campaign activity logs via API (webhooks) and build a simple email performace report inside our own system but after playing with this data i realized email acitity logs are also inaccurate. and i need another plan now

Vlada_Prasolova · ‎09-04-2020

We have an automated service that sends emails from our product blog via email. Every time new post is posted, marketo campaign is requested and email sent to blog subscribers. It saves us a ton of time and energy but i've realized that the is an issue with reporting that i'm unable to solve. When the same campaign is used to send email and email itself is just a blank template with a token {{my.email content}} all email performance stats are being accumulated under this one campaign and when i try to extract email perfomance stats for individual post i get strange results For example. I have a monthly digest sent to aprox. 5k ppl. The audience is the same and gets this digest once every month. The rates for this digest sent via individual campaign are fantastic (60%), the audience is egnaged, etc.,etc but then i'm asked to compare these %% with the previous post from last month sent via reccuring campaign and i get this when the "run history" tab tells me this moreover, if i'm trying to retrieve this data from smart lists, i get a number 4600 (which i can understand, bc it's closer to 5k i have + leads can be deleted) BUT when i try to get open results i get 117! 117 people out of 5k opened an email, that same audience that showed 60% open rate for the same type of email i understand there can be vacations, flashy subject lines and so on, but somehow i don't believe this is the case and i'm struggling to understand how Marketo calculates these email stats and what should i do get correct data (or at least close to it)

Vlada_Prasolova · ‎08-31-2020

Thank you for your idea. I knew it's probably not possible to resolve scripts in custom tokens but i had hoped 😉 I will probably have to find some workaround this issue on the receiving end of the service thank you again for your help!

Vlada_Prasolova · ‎08-26-2020

i have a custom object with a field that i want to send to our internal system from marketo via Webhook i have created my.token based on this custom object {{my.domain}} = ${co_space_domainList.get(0).domainName} (srcipt) and i have added this {{my.domain}} token to the webhook the problem is that marketo seems to be unable to resolve the script and send the value of the token, instead i'm simply getting the the part of the token as-is: ... /services/marketo/space/%7B%22codeBlock%22%3A%22%24%7Bco_space_domainList.get%280%29.domainName%7D%22%2C%22scriptingObjects%22%3A%7B%22custom%22%3A%7B%221026%22%3A%7B%22label%22%3A%22Space+Domain+Info%22%2C%22fields%22%3A%7B%223616%22%3A%7B%22label%22%3A%22Domain+Name%22%7D%7D%7D%7D%7D%7D is there a work around this issues? are there any other ways to get custom object value as token/ any other field that can be sent in a webhook?

Vlada_Prasolova · ‎10-10-2019

We are considering using Zuant. Are you still using it? How's it in terms of intergating with Marketo? I did not find any out-of-the-box integration in LaunchPoint, but may be i missed it out

Vlada_Prasolova · ‎10-09-2019

can i use already exiting segmentation as a smart list filter for a new one? for example, i have "location" and "language" segments and i want to combire these 2 to create 1 master segment but it appears i can't reference a segmentation while creating a new one

Vlada_Prasolova · ‎08-09-2019

my question exactly i was asked to research this one and i can't seem to find an answer(( i found an article that this might be related to BIMI feature? https://bimi.agari.com but did not go further Did anyone actually managed to set the company account profile pic show in gmail?

Vlada_Prasolova · ‎05-23-2019

I saw that in Marketo Sky there will be a new option available - create folders for tokens (which would be great and have been much anticipated). What i'd love to see is the same functionality introduced for the webhooks it's been years since our company started using them (and they are invaluable) but i now face the overwhelming amount of webhooks which i can't properly organize. the obvious solution would be to allow creating webhooks inside a program (but i'm not sure it can be easily done) But the possibility to separate all of the existing webhooks in a folder structure would be fantastic. For now i invent all sorts of "pre-header" names (like "marketing-001-... and "sales-CRM-001.." but it's getting out of control)

Vlada_Prasolova · ‎05-22-2019

Several years later........ and we still have the same bug. Sad

Vlada_Prasolova · ‎04-16-2019

i used to manage these type of things with a custom flow i had it like: send email (to myself and a few other people on the pre-selected list) wait 15 mins send to the qualified campaign members worked just fine now we are using a home-made service like Perkuto, but i still set up my campaigns with a 15 mins "test" email just in case

Vlada_Prasolova · ‎04-03-2019

there is some logic in this and i guess there might be a situations where the record unsubscribe status will not be updated in time and the second duplicate lead gets email or something of the sort. but this never happend to us. moreover, i have run a simple test - exported all of the duplicate unsubscribed emails (2000 in my case) than deduped them by email in excel and got 993 than built a simple test smart list: email address is (those 993) and unsubsribed = FALSE and got 0 leads also i have 2 examples of the duplicate lead logs where you can clearly see that 1 leads does the actual opt out, and the duplicate gets this field updated. i guess the support just being extra cautious here, bc, they can't guarantee you 150% result

Vlada_Prasolova · ‎03-25-2019

Here’re the things that I suggest paying attention to: Web-activity/scoring/other activity-based tracking goes to one of the record, because the browser cookie is unique. We’ve decided we attribute this to all of the duplicate records since we can’t distinguish between them. Moreover, since we have a custom merge script that goes and merges duplicates by our custom criteria (which in our case is email address + customer code) most of the pairs like record with customer code AND record w/o the code are resolved without any conflict Unsubscribe. This one is easy enough. For marketo it’s not really important how many duplicate records you have of the same email, if one opted out, all of them did. So, you won’t accidentally violate the “no spam rule”. It complicated things a little if you want to remove the lead from a certain communication flow and does not wish to let him become unsubscribed from all. But this problem can also be solved by offering the lead to stop receiving a particular type of communications. For example we have a custom email footer saying: If you no longer wish to receive <this type of email> click here. Adjust your mail preferences or unsubscribe from all communications. Only second option means global unsubscribe for marketo. Option 1 is just a simple remove from flow. List import, again, is simple. If you have custom dedupe criteria, marketo will dedupe leads by that criteria, not just by email address. So you won’t have your different records glued together when you are uploading list. Just make sure that you always have your “Second” criteria present when you upload the list or marketo assumes you have it but it’s blank and create duplicate leads even if that wasn’t your intention. For example, you have a list of customers in marketo already and you just want to upload a few additional details to the existing list. Make sure I specify to marketo to which customers you want to attach this or marketo will create new leads with these details. Also I’d point out to a very tricky part relating to multiple choice send email flow options if you have duplicates. If you have just 1 “send email” option, it doesn’t matter how many duplicates you have in you smart list, marketo will dedupe by email and send 1 email only, but if you have several “if” choices that becomes more complex. For marketo you duplicate leads are independent and if so happens you have several email choices and your duplicates fall under several rules at once, you’d face an issue when you send multiple emails to basically 1 email address. We’ve learned this the hard way and realized this problem after we got a few complaints. Now we have always as a first step the following choice: If member of smart list <possible duplicates> (this is a system list) à send email A And all duplicates are neutralized. It all might sound tricky and complicated, but once you’ve started dealing with it on a daily basis you kind of build your own system of how to move your way around efficiently. Of course, living without intentional duplicates is much easier and more straightforward but if you know what you should watch out for and set up clear rules, life can still be bearable. Unfortunately, there is no 100% save “correct” way of doing it because you have different sales structure, business goals and other things you need to take into account, but it's a start.

Vlada_Prasolova · ‎03-11-2019

Hi, Petyr! i'll be happy to share our experience in more details although i'm not a programmer myself so i won't be able to help with actual scripts

Vlada_Prasolova · ‎03-01-2019

will this work if my fields are dates?

Vlada_Prasolova · ‎02-28-2019

well, looks like we haven't validated it from Marketo i've found your step by step guide and trying to get it up and running thank you for this! i should say you are 100000000000% more helpful and knowledgeable that marketo support

Vlada_Prasolova · ‎02-28-2019

Hi! i might have a stupid question here, but i'm trying to recreate this one and i'm a bit confused why you need both LastReCAPTCHAUserResponse (string) and LastReCAPTCHAServerStatus (boolean)? i have so far created webhook, mapped sucess to the server status and even managed to receive correct response my server status is TRUE, according to your suggestion, which means that i have validaded the CAPTCHA i've timestamped the date and the form ID so far i've used all fields you mention but the actual LastReCAPTCHAUserResponse am i missing something vital here? where should this go?

Vlada_Prasolova · ‎02-22-2019

for example, we've had recent case with a webinar connected via GTW. Bc of the multiple spam submits per second the connection fell down so the real people were not able to register. i can't say it's a disaster but obviously it's not something i'd like to solve on a Saturday night all in all, i can live with t but i would prefer not to if there was a way

Vlada_Prasolova · ‎02-22-2019

well, it doesn't stop fake leads from creating and that's the main problem i was reffering to

Vlada_Prasolova · ‎02-22-2019

Thank you! i did not know about the treasure chest option, this might be helpful. As for the reCAPTCHA, it did work for us partially, but my IT department warned me that this won't solve the problem entirely

Vlada_Prasolova · ‎02-22-2019

We've had a payload attack recently and having tried most of what you mention i can say that: 1. Honeypot. does not work. It takes seconds for someone to detect your honeypot requirement and then set their bot to post 1000s upon 1000s of forms that meet the requirement (happened in our case). 2. Changing forms is not working, bc if the bots go directly into the database via form submission link they don't care about the actual form ID 3. CAPTCHA. we've tried regular. See #2 i'm currently researching this problem in more detail but for now i see 2 possible options: 1. drop using marketo forms 2. employ a team of developers to implement some means of protecting the form from backend both options will require considerable time, $$ and energy

Vlada_Prasolova · ‎02-15-2019

we have an "Intentional Duplicate Lead" model in my company, and it have been adopted long before we've started using marketo. This was a critical issue for us to continue with it after starting to use marketo, so Marketo engineers have created a custom deduplication criteria for us. Marketo's original deduplication criteria is "emails address", where as we use "email address + customder code" So we do have multiple leads with the same email address and diffrent codes (or no code if the lead is not yet a customer), this complicates matters a bit where possible duplication might be wanted, but it allows us to keep their tracks and records apart and i might say it works pretty well We've been running this model for 5 years now and quite happy with it

Vlada_Prasolova · ‎10-12-2018

though i have just noticed that the is no "unsubscribe reason" field in such case, it's "unsubscribe cause" which is not in any of the available marketo filters is there a way to extract it? Unsubscribed Cause: System flow action for 'Unsubscribe Email' triggered Thu, 14 Jun 2014 03:17:03 -0500 Unsubscribed Reason: <empty>

Vlada_Prasolova · ‎10-12-2018

Thank you for your suggestion, Delwin Will try this on out for sure

Vlada_Prasolova · ‎10-12-2018

Thank you, Denise! that sounds like a plan.

Vlada_Prasolova · ‎10-11-2018

i'm sorry, but i do not get your suggestion. which campaign you are talking about? Marketo internal system flow action that restores the information about unsubscribers even if the lead gets deleted? I do not have influence over it, that's the problem my leads are created via different channels, the point is that if the created record has ever been in your database and was removed with an "unsubscribe = TRUE", marketo forces it to "unsubscribe" again, even though it has legitimately re-entered your database again. i could set a re-subscribing campaign, changing this system flow action back to false, but i'm afraid i could affect real unsubscribers somehow, which would be even bigger problem

Vlada_Prasolova · ‎10-11-2018

We have customer profile on our website where the customer can update his mailing preferences. The form is on Marketo and the updates are pushed to marketo as well but i have recently came across a case that i'm as yet unable to solve. An old customer went to his profile and updated preferences/subscribed to something. He got pushed to Marketo all right, with a flag "unsubscribed = FALSE, but bc it's a really old record he wasn't in Marketo, so marketo created a new record. So far so good, but, it turned out the marketo "remembered" he has been unsubscribed long time ago, so what it did, it changed the unsubscribed value back to TRUE with a system flow action: System flow action for 'Change Data Value' triggered Wed, 30 May 2018 08:33:24 -0500 my question is how do i override this system flow action if the "re-subscription" happens AFTER the initial opt-out and and person is no longer in Marketo by the time it occurs i thought about creating a counter-campaign like "original source = that account form" and unsubscribe = TRUE, change it back, but how do i avoid re-subscribing those who had been created from this form but went and opted-out later of their own free will?

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