Steven_Vanderb3

I don't believe it was in release notes, but we updated all of our documentation regarding "Blacklists" to say updated naming conventions were coming. The change was part of a minor release last week, which are focused on bug fixes and minor, non-functional changes that don't get their own set of re...

That's correct, the sync is self healing. The timestamp of the last synced updates is maintained per object and operation. If the sync fails on a step, it picks up where it left off next time around when it gets back to that sync step.

My guess is that it's something to do with your browser or network losing it's log in session with Marketo. You should send that error screenshot to Support so they can see if there was a specific error on the backend.

Please reach out to your Customer Success Manager. They should be able to assist getting you information on GDPR compliance.

You'll want to check your workflows in Salesforce. If a duplicate is being created by "SF Operations", it suggests something in Salesforce is causing this. To Marketo, it looks like a net new record so it's just syncing it down.

When the engagement program casts, it selects the next piece of content in the stream that the person should receive. It's either a single email or a single smart campaign. That smart campaign can has as many flow steps as it needs to accomplish what's appropriate for the cast, but the design of eng...

You can purchase additional daily quota of API calls by contacting your customer success manager. But the concurrency rate and the rate limit will not be increased under any circumstance.

Marketo doesn't support History objects; unfortunately it doesn't stop you from trying. Disable your Event History objects from syncing in the SFDC Custom Object menu in Admin and the errors will go away.

Someone filled out the form by navigating directly to the page rather than clicking a link in an email. Pre-fill only works with links that contain mkt_tok values, and those come from emails. I've seen this configuration cause so many issues (especially in scenarios where emails are forwarded to oth...

Are you an admin of the instance? If not, you'll need to reach out to your admin because it sounds like your user does not have permissions to edit templates.